OneMain Financial Jobs

Job Information

Neptune Technology Group Inc. Sr. Technical Program Manager- Cybersecurity & IT Operations in Duluth, Georgia

Description

About the RoleWe are seeking an experienced and results-oriented Program Manager to join our PMO team with a focus on Cybersecurity and IT Operations. In this role, you will be responsible for leading and overseeing the successful delivery of complex projects within our Cybersecurity and IT Operations landscape. You will work closely with diversestakeholders, including Security Architects, IT Operations Managers, business representatives, and technical teams, to drive the evolution of our security posture and ITinfrastructure, encompassing security enhancements, infrastructure upgrades, compliance initiatives, and the implementation of new security and operations solutions.

Key Responsibilities

• Strategic Program Leadership: Manage, and execute comprehensive program plans for Cybersecurity and IT Operations initiatives, ensuring alignment withorganizational strategic goals and objectives.

Project Management Expertise:

• Initiating: Define and authorize projects, establish charters, and identify key stakeholders.

• Planning: Develop detailed project plans, scope statements, schedules, and budgets.

•Executing: Lead and manage project teams, coordinate resources, andensure task completion. Track project progress, manage variances, andimplement corrective actions. Formalize project acceptance, documentlessons learned, and transition deliverables.

• Requirements Management: Collaborate with Security Architects and IT Operations Managers to document current and future requirements for securityenhancements, infrastructure upgrades, and new technology implementations.

• Security & Infrastructure Implementation: Participate in or lead security framework implementations (e.g., Zero Trust, identity and access management), ITinfrastructure transformations, and compliance initiatives, supporting change management initiatives effectively.

• Budget & Resource Management: Support program and project budget management, track expenditures, and assist in optimizing resource allocation toensure projects are delivered within financial constraints.

• Stakeholder Engagement & Communication: Build and maintain strong relationships with stakeholders across the organization, including management andtechnical teams.• Reporting & Presentation: Develop and deliver clear, concise presentations and status reports to leadership and key stakeholders, articulating project progress,risks, and mitigation strategies.

• Project Tracking & Metrics: Establish and maintain project tracking mechanisms, monitor Key Performance Indicators (KPIs), and identify areas for improvement.

• Change Management: Support change management principles and best practices, relating directly with Neptune Change Management agents, addressing potential resistance and facilitating smooth transitions during security policy implementations and infrastructure changes.

• Process Improvement & Documentation: Contribute to continuous improvement initiatives for IT operations processes and security workflows, with a preference forexperience in ITIL or IT service management documentation.

• Jira Proficiency: Utilize Jira for managing project backlogs, tracking tasks, and supporting Agile development methodologies as needed.

• Proactive Problem Solving: Demonstrate initiative, self-starter mentality, and the ability to anticipate and resolve issues proactively.

Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Project Management, or a related field.• Minimum of 5-7 years of progressive experience in program and projectmanagement, with exposure to cybersecurity and IT operations.• Experience managing complex projects, preferably in a manufacturing or regulatedenvironment.• Experience with security framework implementations and IT infrastructure projects.• Strong communication (written and verbal), presentation, and interpersonal skills.• Demonstrated leadership, team collaboration, and conflict resolution abilities.• Experience with Jira and other project management tools (e.g., Microsoft Project).• Understanding of cybersecurity principles, IT operations, and IT servicemanagement frameworks (e.g., ITIL).• Familiarity with change management principles and their application in security andinfrastructure transitions.• Ability to develop detailed project plans, track progress, and manage budgetseffectively.

Preferred: Master's degree in a relevant field (e.g., MBA, Cybersecurity, ProjectManagement).Preferred: Professional certifications such as PMP or CAPM

#HP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

DirectEmployers