Job Information
Quality Technology Services, LLC Senior Sales Operations Analyst - Lease Administration in Duluth, Georgia
The Senior Sales Operations Analyst – Lease Administration supports the execution and administration of post‑signature lease agreements by ensuring contract terms are accurately captured, configured, and maintained across contract and revenue systems. The position partners closely with Finance and internal stakeholders to validate key lease details, support billing and revenue accuracy, and resolve standard contract inquiries or discrepancies.
RESPONSIBILITIES, other duties may be assigned.
Execute post‑signature contract setup for leases, amendments, and renewals
Abstract executed contract terms and maintain accurate records in Icertis CLM
Configure contracts, pricing schedules, escalations, and billing triggers in Salesforce Revenue Cloud
Validate key terms including lease term, commencement, power capacity, pricing, and escalations
Partner with Finance to support billing setup, accruals, and revenue accuracy
Respond to internal inquiries related to executed lease terms
Identify contract discrepancies and escalate issues as needed
Works on standard to moderately complex data center or real estate leases
Operates within defined processes and controls
Limited decision‑making authority; escalates non‑standard issues
Supports a defined portfolio or region
BASIC QUALIFICATIONS
Bachelor’s degree or relevant work experience
3–5 years in Lease Administration, Sales Ops, Deal Desk, or Revenue Ops Knowledge of Microsoft Office Suite
Salesforce.com CRM or equivalent CRM system experience is a plus
Proven customer-facing administrative support, multitasking, and time management skills
PREFERRED QUALIFICATIONS
Prior experience in a data center and/or IT environment
Working knowledge of Icertis CLM and Salesforce Revenue Cloud
Strong attention to detail and contract accuracy
Developing understanding of data center lease constructs
KNOWLEDGE, SKILLS, AND ABILITIES
Positive, can-do attitude.
Excellent interpersonal, written, and verbal communication skills.
Strong analytical and problem-solving skills, well organized, with solid attention to detail.
Results orientation and attention to timely and accurate completion of daily work requirements.
Ability to multi-task, work under pressure and meet deadlines.
Demonstrated ability to interact constructively with individuals at all levels within the organization and to work in a team environment.
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
#LI-LS1
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
It’s exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.
As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.
At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.
And we’d like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program