Job Information
Microsoft Corporation Developer Account Manager - Havok Technologies in Dublin, Ireland
Overview
Havok delivers industry‑leading game development technology used by many of the world’s top AAA studios and publishers. We work closely with developers to support their projects across the full development lifecycle, combining deep technical expertise with long‑term, trusted partnerships.Role SummaryThe Developer Account Manager (DAM) owns Havok’s relationships with a regional portfolio of game studios and publishers. You act as a trusted business partner, guiding customers from early engagement and evaluation through production, renewal, and growth.This is not a traditional sales role. You manage end‑to‑end customer relationships and collaborate closely with Field Application Engineers, Developer Relations, Product, Legal, Finance, and Commercial teams to deliver the right technical and commercial outcomes.
Responsibilities
Own and execute a regional account strategy to build and manage a licensing pipeline
Balance new customer acquisition with retention and expansion of existing accounts
Lead opportunities from initial engagement through evaluation, licensing, invoicing, and payment
Partner with FAEs to manage evaluations, presentations, and customer expectations
Build long‑term relationships across studios and publishers
Act as the central coordination point for customer requests across internal teams
Maintain accurate CRM data, forecasts, pricing requests, and contract processes
Qualifications
Required
Proven experience in enterprise technical sales, business development, or account management
Substantial experience in B2B technical solution sales within games or entertainment
Experience negotiating complex software or technology license agreements
Strong cross‑functional collaboration and communication skills
Experience with CRM systems such as Salesforce or Dynamics 365
Ability to work independently and travel within the region
Preferred
Strong understanding of the games industry and development pipelines
Experience working with game studios or publishers
Background transitioning from a technical role into account management
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)