Job Information
Hilton Concierge in Dublin, Ireland
WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #3 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
The Conrad Dublin is a5* hotelandpart of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We areone of the best5* luxury hotels in the country.
“Conrad is Empowering and Bold”
Benefits
Working for Hilton means you arejoining an international company with more than 9000 hotels across the globewith countless benefits & career development opportunities such as:
- Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
- Team Member Gym – a dedicated team member gym with free access 7 days a week
- Benekit – Discounted rates for Conrad Team members across a wide range of retailers
- Development – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
- Holidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
- Maternity & Paternity – Paid leave for those that qualify
- On shift – complimentary meals on duty & uniforms provided
- Bonus – Generous bonus scheme based on achievable targets
The Job Role
- Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
- Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
- Process and deliver messages for Guests
- Deliver and safely storage Guest luggage
- Stay current with all hotel services as well as daily VIP requests and special events
- Ensure orderliness and safety guidelines around the lobby and front door areas
- Provide support to Management as required, in cases of emergency
- Project a professional manner with an emphasis on hospitality and Guest service
- Maintain a clean, healthy, and safety working area
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
The ideal candidate should have:
- A positive attitude and good communication skills
- A commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a variety of different work situations
- Ability to work on your own and as part of a team
- Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience working in Concierge in a hotel environment
Job: Guest Services, Operations, and Front Office
Title: Concierge
Location: null
Requisition ID: HOT0CHEM
EOE/AA/Disabled/Veterans