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Job Description Job Summary The Sr. Program Manager - AI-Enabled Solution Configurator role leads the end-to-end development of a next-generation, modular solution configurator that begins as a rack and enclosure selector and expands into a full portfolio configurator-UPS, rack power, in-rack distribution, thermal systems (including CDUs), and related components. The system will evolve into a true solution engine with natural-language interaction, generating complete Bills of Material, pricing packages, and all required technical documentation. This is a high-visibility position responsible for orchestrating a multi-BU program with significant business impact. Success requires strong program leadership, cross-functional influence, and the ability to coordinate product line teams, knowledge managers, offering management, IT, and engineering partners. This position will be based onsite at Vertiv's Delaware, OH location. Responsibilities: Program Leadership & Delivery * Lead the strategy, execution, and delivery of the modular configurator program across its phased roadmap-from initial rack/enclosure selector to full AI-enabled solution configurator. * Own overall program performance: scope, schedule, budget, quality, and alignment to business requirements. * Establish and manage an integrated master plan covering development, knowledge ingestion, testing, user acceptance, and commercial rollout. * Drive risk management, dependency mapping, and issue resolution to keep the program on track. Cross-Functional Alignment * Serve as the primary interface between product lines (UPS, rack PDUs, racks/enclosures, DC power, thermal/CDU, remote management), engineering, IT, marketing, sales, and regional organizations. * Facilitate decision-making across stakeholders and maintain alignment on requirements, priorities, and release sequencing. * Coordinate with offering management to ensure the configurator's roadmap reflects portfolio strategy, SKU rationalization, and global/regional needs. Knowledge Architecture & Content Integration * Partner with knowledge managers for each product category to define rules, constraints, compatibility logic, and data structures. * Ensure technical data, documentation, pricing logic, and configuration rules are accurate, current, and consistently structured for automation and AI-based reasoning. * Oversee the integration of digital assets: CAD libraries, thermal/power constraints, product attributes, and solution-level dependencies. AI-Driven User Experience & Natural Language Capability * Lead the development of natural-language query capability so users can specify needs conversationally (e.g., "I need 30kW of compute for edge deployment with network gear and redundancy"). * Guide system design for intelligent recommendations, solution validation, and real-time compatibility checks. * Ensure the AI/ML and knowledge-engine teams have the data, rules, and workflows needed to deliver accurate and explainable recommendations. Governance, Reporting & Executive Communication * Provide clear, structured updates to executives, including status, financials, risks, mitigation plans, and go-to-market milestones. * Run the program governance model-steering committees, decision logs, change-control processes, and investment reviews. * Champion adoption and change management across global sales, application engineering, and product management teams. Requirements: * Bachelor's Degree in engineering; MBA or Master's in Technical Degree preferred * 10+ related experience preferabl Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjQ3MDMyLjEwNTA4QHZlcnRpdmNvbXAuYXBsaXRyYWsuY29t