Job Information
Vertiv Corporation Product Engineer (Electrical) - Single Phase UPS in Dover, Ohio
Job Description
Job Summary
The Product Engineer will play a crucial role in supporting sustaining engineering efforts post-launch. This position serves as a key technical resource and liaison between R&D and various internal departments, including product management, sales, application engineering, customer technical support, and manufacturing. The Product Engineer ensures that R&D efforts are aligned with customer and business needs.
This position will be based onsite at Vertiv's Delaware, OH location.
Responsibilities:
Understands customer requirements and applications, driving ideas and improvements for new and existing products back to R&D.
Provides technical expertise on assigned product lines to all internal functions, including product management, sales, application engineering, customer technical support, and manufacturing.
Creates and/or reviews engineering specifications, ECNs, tests, procedures, user manuals, submittal drawings, and sales literature for new products.
Troubleshoots and determines the root cause of escalated or recurring field issues, reporting analysis back to internal teams and, when necessary, directly to the customer.
Supports manufacturing by addressing new line setup questions and approving supply chain part substitutions and deviation procedures.
Leads test technicians and assists in the lab testing of products.
Works closely with technicians and junior engineers, providing technical expertise and guidance.
Requirements:
Bachelor of Science in Electrical Engineering or equivalent.
5+ years of experience in electrical engineering, product development, design, repair, or support.
Working knowledge in power/electrical engineering, including AC and DC power < 50kVA circuits, IGBTs, inverters, rectifiers, microprocessor and sensor interfacing, firmware interfacing, DC batteries, connectors/wire harnesses, and uninterruptible power supplies (UPS).
Experience with change management and BOM creation and maintenance, preferably in Oracle.
Ability to fluently read and understand component datasheets, electrical schematics, and PCB layouts.
Ability to safely and effectively operate in an electrical testing lab environment.
Familiarity with mechanical design techniques and software human interfaces.
Strong troubleshooting skills with the ability to solve and prevent problems quickly and methodically.
Excellent planning, organizing, documentation, and communication skills.
Ability to multitask and work effectively in cross-functional global development teams.
Fluent in English, with strong interpersonal skills, including motivation and conflict resolution.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS