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Manulife Risk & Control Assistant Manager (Partnership Distribution) in District, Vietnam

Key Responsibilities

Participate in Distribution Risk and Control activities, including quality assurance, control monitoring, and risk management, through close collaboration with Distribution, Compliance, and Internal Audit teams:

  • Develop, monitor, and analyze risk and quality metrics; escalate findings with value‑added recommendations supported by analytical insights for both business and operations.

  • Design, contribute to, and implement effective controls to minimize fraud risk and sales misconduct, covering identification, impact assessment, and corrective and/or disciplinary actions to raise conduct standards.

  • Act as a first-line responder for risk management, incident management, and internal control matters, including reporting and coordination activities.

  • Oversee, advise on, and promote quality initiatives across Distribution by partnering with relevant process owners during the design, modification, and streamlining of processes and controls.

  • Collaborate with key stakeholders including Compliance, Risk, and Internal Audit to support the implementation of guidelines, frameworks, processes, and controls that meet internal, local, and global regulatory and policy requirements.

Required Qualifications:

  • University degree, preferably in Accounting, Finance, Operational Risk, or a related.

  • Minimum of three (3) years of experience in internal audit, control, risk management, compliance, quality assurance, or financial services consulting, preferably within the insurance industry.

  • Strong stakeholder engagement and people management skills, with the ability to clearly articulate technical concepts, proposed solutions, and outcomes through effective verbal and written communication.

  • Proven experience in planning, organizing, leadership, and change management.

  • Proficiency in English with strong verbal, written, and listening communication skills.

  • Demonstrated aptitude in data analytics and reporting.

Preferred Qualifications:

  • Results-oriented with the ability to balance multiple priorities and projects effectively.

  • Self-driven and capable of achieving objectives with minimal managerial oversight.

  • Strong business judgment with the ability to assess issue severity and develop practical, value‑added recommendations.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .

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