Job Information
Hyatt Front Office Supervisor in DFW AIRPORT, Texas
Description:
Hyatt Regency DFW
On‑Property Role | Located at DFW Airport, adjacent to Terminal C
Join our Rooms team at the Hyatt Regency DFW , featuring 811 guestrooms and 92,000 sq. ft. of meeting and event space. As part of the Global Hyatt Hotels Managed portfolio, we deliver exceptional hospitality in one of the busiest travel environments in the world.
We are seeking a Front Desk Night Auditor / Front Office Supervisor with strong leadership abilities, a passion for service, and the desire to grow a meaningful career in hospitality.
About the Role
Front Office Supervisors support the daily operations of the Front Desk, leading a team of guest service agents who represent the heart of the guest experience. This highly visible position oversees the registration and checkout process, ensures accurate financial balancing during night audit shifts, and provides warm, attentive service to travelers from around the world.
Supervisors also assist senior leadership with training, scheduling, coaching, interviewing, and other basic management responsibilities.
Weekend availability is required.
What You’ll Do
Lead, support, and coach Front Desk and Night Audit team members
Oversee guest check-in/check-out processes with efficiency and hospitality
Maintain accurate nightly audit reports, financial balancing, and system reconciliation
Ensure team compliance with operational procedures and brand standards
Communicate hotel services, amenities, and promotions to guests
Respond professionally to guest inquiries, concerns, and special requests
Assist with scheduling, training, and onboarding of new colleagues
Support payroll processes and daily administrative tasks
Maintain a welcoming lobby and front desk environment
Qualifications:
What You Bring
A genuine desire to care for others in a fast‑paced setting
Strong verbal and written communication skills
Ability to stand for extended periods
Previous Front Office or hotel operations experience
A commitment to teamwork, service excellence, and Hyatt’s care-driven culture
Why Hyatt?
Care connects us. At Hyatt, hospitality is more than a job — it’s a career built around people who care. When you join our team, you’ll be part of a global community committed to making travel more human.
We offer an exceptional benefits package, including:
Benefits & Perks
Complimentary hotel room nights Friends & Family discounts
Medical, Dental, Vision, and Prescription coverage (Full‑Time; eligibility after 30 days)
401(k) with company match
7 paid holidays generous Paid Time Off
Paid Family Bonding Leave & Adoption Assistance
Discounts with partners such as Apple, AT&T, Verizon, Headspace, and more
Tuition Assistance
On-site parking
Complimentary meal during each shift
Additional perks designed to support your well-being and career growth
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Primary Location: US-TX-DFW Airport
Organization: Hyatt Regency DFW Airport
Pay Basis: Hourly
Job Level: Full-time
Job: Front Office
Req ID: DFW006594
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.