Job Information
Slalom, LLC Team Operations Lead, Detroit in Detroit, Michigan
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life.We help organizations of all kinds redefine what's possible, give shape to the future, and get there.Slalom is seeking a top-notch Team Operations Lead to join our Great Lakes Market and manage our Detroit Office. nnWe are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tech savvy, and have outstanding relationship building and interpersonal communication skills. nnIn-Office Expectations for Market Team Operations nnThis is a primarily in-person role, with the expectation that you are onsite during core business hours minimum of 4 days per week (up to 5 days per week), depending on business needs. nnWhile some flexibility may be available, you must be proactive and responsive to onsite needs, with the ability to arrive early, stay late, or adjust hours as required to support events, office operations, vendor coordination, catering, and other in-person logistics. nnJob SummarynnA Lead delivers high quality work to meet broader team, project, or program objectives. They develop intermediate Team Operations knowledge and skills that enables them to make recommendations to improve existing processes and explore innovative solutions, enabling others to deliver high quality work as well. nnKey Responsibilities:nn * Support the creation of the strategy and vision for all Market programs, including recognition, connection/people experience, internal, community, onboarding and communications n * Create and actively manage budgets, expenses, and invoicing n * Partner with Marketing, Business Operations, and other team members within the Market, Region, and/or Capabilities n * Support the execution of Senior Managing Director's Market vision n * Adapt and implement any processes or needs at an Office level from the various Global Services and Executive Programs Teams (when applicable) n * Deliver complex work to meet functional or program objectives and drive efficiencies and improvements n * Ability to support the development of advanced Team Operations knowledge and skills to innovative high-quality solutions n * Plan, oversee, document, and educate on all aspects of the projects you are managing; host "after-action reviews" to ensure continuous improvement. n * Support special projects as needs arise (ad-hoc basis) n * Build relationships with other operations teams to foster communication, share best practices, and learn from one another n * Serve as one of the Market's "Purchasing Super Users" - utilizing company credit card for office and event-related purchases, reconciling all expenses monthly, updating budget trackers, submitting requisitions and invoices via Oracle nFront Desk/Receptionnn * Demonstrates a high level of reliability and accountability in maintaining a consistent and visible presence in the office n * Acts as a key onsite point of contact, ensuring a seamless and welcoming experience for employees, guests, and vendors n * Provide front desk/reception coverage for local Office during business (or extended event) hours, up to 5 days / week n * Greet internal team members and external visitors, manage office and building access/badging, provide parking validation, handle all in-office mail and shipping. n * Liaison between Slalom and property management which includes submitting maintenance requests, disseminating building information, coordinating building conference room rentals, and provisioning building and parking access nEvent and Meeting Supportnn * Support internal office meetings and events in the office, including but not limited to coordinating presentation content (d