Job Information
Kohl's Operations Supervisor (Weekday Nights) in DeSoto, Texas
*Shift - Monday-Thursday, overnights
About the Role As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
What You’ll Do ● Manage the workflow of several departments in conjunction with individual department supervisors ● Develop and maintain accuracy standards to ensure unit inventory integrity ● Align with business partners to resolve issues and ensure efficient service ● Ensure dynamic staffing to meet company goals ● Effectively manage staff to meet productivity and cost goals ● Evaluate and track level of service and accuracy standards ● Leads direct reports to achieve unit goals by Kohl's policies and practices ● Increase associate engagement by developing and communicating a clear vision ● Maintain open communication, set clear objectives and remove barriers ● Develop an effective staff through coaching and performance feedback
Must Haves ● Strong people management skills with the ability to coach, motivate, and hold teams accountable ● Demonstrated leadership capabilities, including leading by example and supporting team development ● Ability to effectively manage performance, expectations, and day-to-day priorities ● Ability to analyze data, identify trends, and drive operational improvements ● High attention to detail with a strong focus on accuracy, controls, and compliance ● Effective communication skills, both written and verbal ● Ability to work cross-functionally and build productive working relationships ● Comfortable operating in a fast-paced, high-volume environment
Nice to Haves ● Experience in retail, eCommerce, or omnichannel operations ● Experience building and supporting team
Experience Requirements ● Direct experience includes hands-on responsibility for operational execution ● Relevant experience may include roles in operations, retail leadership, logistics, or analytical positions where accountability, performance management, and operational metrics were key responsibilities