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Summary You will serve as a Management and Program Analyst for an organizational entity of the Federal Aviation Administration (FAA). This position is located in the Air Traffic Organization (ATO), Resource Management Group, Management & Administrative Support Team. You will provide analysis of assigned programs/management functions and identify actual or potential problem areas, trends, accomplishments, issues and practices. Responsibilities Manages program components to achieve its strategic benefits and objectives. Tracks, analyzes and develops reports supporting program initiatives. Develops new and innovative approaches to accomplish work and provide enhanced services to meet program goals. To support program activities this position: Provides advice and guidance on internal policies and procedures in order to meet organizational goals and objectives, e.g. Directives, Records Management, Service Recognition, CASTLE and Awards. Conducts detailed analysis of administrative programs to review and develop guides and to conduct training for the awards, Financial Disclosure and Length of Service programs. Accurately sort, package and ship Length of Service certificates and pins to appropriate points of contact within the prescribed timelines. Represents the Service Center as a principal point of contact to provide advice and counsel for responsible program areas, such as awards, Financial Disclosure and Length of Service recognition in the Service Area. Monitors the processing of on the spot cash and time off awards per the prescribed timeframes. Evaluates programs, develops and conducts briefings and training sessions to ensure that managers and field points of contact fully understand roles and responsibilities. Works with customers to implement, coordinate, and track statistical information, and to develop tracking tools and generate thought provoking conversations. Supports tracking and analysis of organizational activities which is utilized in forecasting service unit requirements. Tracks and analyzes various position data to identify inconsistencies and/or discrepancies and provide recommendations for resolutions. Uses a variety of automated tools to complete work assignments. Ensures compliance with ATO policies in administering program documents. Adhere to the responsibilities as the awards coordinator as defined in the Performance Management HRPM. Performs other duties as assigned. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position, applicants must have at least 52 weeks of specialized experience at the next lower grade level of FV-F/GS-5/7/9 that equipped the applicant with the necessary knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is experience in at least 2 or more of the following: experience in providing support for a variety of performance/administrative programs, including awards, service recognition, and financial disclosure. Conducting program analysis; collecting, integrating, and organizing data; preparing reports; identifying problems, and making recommendations to improve overall organizational performance. Using a variety of automated data and programs/project management tools to complete work assignments, which may include, but not limited to: Microsoft Office products (e.g., Excel, Access, PowerPoint, Word). Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job. Education Applicants can qualify based on substituting education for experience. At the FG-11 level, applicants can substitute successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Applicants can qualify based on a combination of education and work experience. If you are qualifying based on education, your application must show the number of credit hours completed and any degree(s) earned and you must fax your transcripts. Please see Required Documents section for fax information. To qualify based on education; you MUST upload or fax a copy of transcripts at time of application. The transcript must be received on or before the closing date of the announcement. If selected, official transcripts will be required prior to employment. Schools must be accredited by an accrediting institution recognized by the U.S. Department of Education. Transcripts can be uploaded via the USAJOBS site with your application, or faxed to 206-231-4150. Be sure to include the Vacancy Announcement # on each faxed page. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include WORK HISTORY THAT DESCRIBES HOW YOU MEET THE ANSWER YOU CHOSE FOR EACH KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate. Your answers may be adjusted by a Human Resource Specialist as appropriate. Security Requirements: Low Risk (position sensitivity level 1): This position requires completion & favorable adjudication of a National Agency Check with Inquiries (Tier 1) background investigation prior to appointment, unless waiver is obtained. Remote work is not authorized. Selectee will be required to report to the Northwest Mountain Regional Office. Links to Important Information: Locality Pay, COLA