Job Information
Iowa Department of Administrative Services Program Support Associate in Des Moines, Iowa
Program Support Associate
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Program Support Associate
Salary
$17.29 - $25.17 Hourly
Location
Des Moines - 50321 - Polk County, IA
Job Type
Full-time
Job Number
26-02857
Agency
542 Iowa Department of Natural Resources
Opening Date
04/17/2026
Closing Date
5/4/2026 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Ted Petersen, ted.petersen@dnr.iowa.gov 515-250-3869
To Apply
The Department of Natural Resources encourages all applicants to upload a current resume and cover letter to their online application.
Description
Questions
Job Description
Administrative Support Assistant 2
The Department of Natural Resources encourages all applicants to upload a current resume and cover letter to their online application.
The Iowa Department of Natural Resources has a unique and exciting position available within the Field Services and Compliance Bureau, Field Office 5, located in Des Moines, Iowa. Within this position you will be involved in furthering the DNR’s mission to conserve and enhance our natural resources in the southcentral Iowa region, by supporting the compliance assistance and enforcement team with work to complete data entry related to the drinking water, wastewater, hazardous condition spills, animal feeding operations and other environmental regulatory programs. This role will track submission of monthly monitoring reports and assist regulated industries and municipalities with reporting questions.
The position will lead administrative support duties for the FO5 team, including assistance with overseeing service contracts, purchasing, invoicing, customer support activities, records management, equipment inventory and management support of state vehicles assigned to the field office. Duties also include processing incoming and outcoming mail and correspondence, recording files, both paper and electronic, in accordance with retention schedules, scanning and digitizing paper files, assisting staff with file retrieval and responding to open records requests from the public. The position will prepare routine field office reports for review and approval, and will draft, review and proof correspondence, reports, meeting minutes and other documentation for recording and distribution.
The position will provide customer service by receiving incoming phone calls, greeting visitors, responding to routine inquiries to provide information and directing individuals to appropriate staff. The position will assist with scheduling appointments, meetings and conferences for staff, and will provide administrative assistance to the field office supervisor and other support staff as required.
Essential Functions
Fundamental aspects of this role are to establish and maintain effective working relationships with DNR staff, customers, clients and the general public. Effective use of computer systems and electronic database and software adeptly to write documents, produce reports and track projects is required. Requires organization and management of multiple priorities and projects, and filing and maintaining public records in accordance with policy. Infrequent travel is required.
Critical Job Competencies
Accountability, Common Sense, Integrity, High Productivity, Self-Management, Customer Focus, Team Player, Interpersonal Skills, Communication Skills and Computer Skills.
What You Get From Us:
A competitive pay plan and rewarding work.
Insurance benefits that start the first of the month following 30 days of employment.
(Premiums can start as low as $64/month for single and $210/month for family coverage).
Separate vacation and sick leave accruals that start on the first day and can roll over annually.
Nine paid holidays/year.
Iowa Public Employee Retirement System (IPERS) retirement package with employer match.
Optional deferred compensation (457/401A) plan with employer match.
Professional training opportunities.
Family friendly and professional work environment.
Employee Discount Programs (vision, cellular, fitness, recreation, season passes, travel, counseling)
The State’s total compensation package features benefits that are worth about 30% of your total compensation. For a list of additional benefits, please visit theDAS website (https://das.iowa.gov/human-resources/benefits-glance) for more information.
Comments
The starting salary for new state (Executive Branch) employees is expected to be at the base of the pay range. Additional salary increases may occur after the first six months, and then annually (if applicable). The State’s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation. Visit theDAS website (https://das.iowa.gov/state-employment/benefits-glance) for more benefit information.
Pending Applicants: College or university students that are pending graduation in May of 2026, with appropriate coursework hours to qualify for this job classification, are eligible to apply for this position.
Ensure you are kept up-to-date of this position by checking your email regularly for emails frominfo@govermentjobs.com (file://iowa.gov.state.ia.us/data/DNRUsers/mforbes0/My%20Documents/info@govermentjobs.com) . This is a system generated email from the DAS application system and it may be sent directly to your Junk/Spam folder.
DNR Application Tips (https://www.iowadnr.gov/About-DNR/Employment)
For more information about DNR Employment Opportunities and position specific notices, please visit theDNR Employment (https://www.iowadnr.gov/About-DNR/Employment) website.
The State of Iowa is an Equal Employment Opportunity Employer.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federalRight to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.
Iowa DNR Mission
To conserve and enhance our natural resources in cooperation with individuals and organizations to improve the quality of life in Iowa and ensure a legacy for future generations.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
One year of full-time work experience in general office, clerical, data entry/processing, or related work.
A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.
For more information click on thislink to view the job description (https://das.iowa.gov/media/4905/download?inline=)
Additional Qualification Requirements
Within a period of time after hire, as determined by the appointing authority, employees in this classmaybe required to type at least 40 WPM net as demonstrated by the completion of a typing examination.
01
Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.
Yes - I understand and agree.
No
02
PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?
No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
03
Do you have one year of full-time work experience in clerical or a closely related work area?
Yes
No
04
How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?
No full-time clerical work experience and specified education to a combined total of less than six months
Six months to less than one year of the combined clerical work experience AND specified education
One year or more of the combined full-time clerical work experience and specified education
05
Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1?
I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
I am NOT a current permanent State of Iowa executive branch employee
I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
06
After reviewing the list of essential functions for the Iowa Department of Natural Resources position you are applying for, please answer the following question: Based on the list of essential functions listed within the job announcement, are you able to perform the essential functions of this position, with or without a reasonable accommodation?
Yes
No
07
Reference Checks: If you are one of the top candidates for this position, the Hiring Team may wish to contact the references provided by you or any others we deem appropriate in order to verify your current or prior employment for the purpose of evaluation of your qualifications for the above position. Any information obtained through a reference check shall be kept confidential to the extent allowed under the Iowa Open Records Act (Iowa Code chapter 22). Please list below three professional business references, including at least one current or former supervisor. Please provide name, title, organization, relationship to you, phone, email, and full address of the reference. You may attach these to your application or type them in the box provided below.
Required Question
Employer
State of Iowa
Agency
542 Iowa Department of Natural Resources
Address
6200 Park Ave
STE 200
Des Moines, Iowa, 50321
Website
http://www.iowadnr.gov/
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