OneMain Financial Jobs

The Client Development & Account Manager's responsibilities fall into the following major areas of focus, with other duties as assigned:

CLIENT MANAGEMENT

• Manage the firm's relationship with a major client in the Life Sciences and Health Care sector, acting as a key point of contact both internally within the firm and directly with the client.
• Partner with internal stakeholders to develop, maintain, and execute a strategic client plan.
• Identify opportunities to deepen the client relationship and propose creative, strategic approaches to expand engagements.
• Serve as a central communicator for the client team - sharing updates, guiding meetings, and organizing agendas, notes, and action items.
• Plan and execute internal and external client meetings, client-facing events, CLE programs, sponsorships, and other initiatives that strengthen the client relationship.
• Assist with panel management and formal and informal pitch opportunities, including preparing teams for pitch presentations and ensuring that pitch documents reflect key messages for developing the client relationship.
• Support client service excellence through reporting, client feedback, and collaboration with internal teams on billing, guidelines, conflicts, and operational needs.

BILLING AND BUDGETING

• Partner with internal stakeholders to develop detailed plans for legal matters, including timelines, milestones, budgets, and resource requirements.
• Track budgets including, but not limited to, deliverables, assumptions, generating reports, and escalating activities when there are material changes in scope or status.
• Monitor internal teams for adherence to client billing guidelines when opening new matters, processing client invoices, reviewing time entries for accuracy, and compliance with billing guidelines.
• Work with the client's billing department to ensure compliance, transparency, and predictability. 
• Ensure consistency across matters and proactively seek solutions for issues and improvements.   

AI ENABLEMENT AND BILLING COMPLIANCE

• Oversee firm's AI engagement with the client, including approval process for new tools, billing, notification and time-entry requirements, and internal licensing needs.   
• Communicate and train internal teams on applicable AI tools and track firm's commitments around usage of AI.
• Serve as primary point of contact internally for firm's AI commitment, including tracking issues, identify resolutions and process improvements, and reporting.  

PRICING AND FEE ARRANGEMENTS

• Coordinate and monitor work on matters performed against specific fee arrangements with the client, including tracking work, ensuring it stays inside the scope, and coordinating supplemental bills/credits when work is outside the arrangement.
• Centrally coordinate fee tracking across client projects to ensure compliance.
• Engage with a core internal working group on pricing negotiation.