Job Information
Crusoe Energy Systems, Inc. Business Systems Administrator, Coupa in Denver, Colorado
A Business Systems Administrator, Coupa is responsible for the following duties:
- Maintain overall stability and data integrity of the Coupa platform
- Identify and resolve system Issues/Bugs, User Access Requests, and System Change Requests
- Manage Coupa ticket queues in Jira, ensuring all tickets are properly tracked from creation to resolution in accordance with the Business System team's SLAs and internal procedures
- Engage and communicate with Coupa stakeholders to continually understand business requirements and proactively identify opportunities for process and configuration improvements
- Create, manage, and maintain internal documentation for Coupa, document existing processes and customizations, and provide training materials to new and existing users.
- Deliver training sessions and content to both new and existing Coupa users
- Manage Coupa system release upgrades by understanding and prioritizing new release features, facilitating process discussion around new features, supporting regression testing, and deploying the releases in the production instance.
- Develop, track, and report on annual Objectives and Key Results (OKRs) as instructed by Business Systems team leadership.
- Provide subject matter expertise to support integrations between Coupa and other key business systems
- Perform and acquire all relevant Coupa certifications and training by attending in-person or online certification classes, training, and learning courses.
JOB REQUIREMENTS:
Master's degree in Information Technology, Information Technology Management, Computer Science, or a closely related field of study, and at least two years of relevant industry experience.
EXPERIENCE REQUIREMENTS:
Two years of Experience or knowledge gained from previous employment/coursework in:
- Implementing, upgrading, and maintaining Coupa to optimize the Procure-to-pay process for the business organization.
- Implementing changes and maintaining Jira products like Jira and Atlassian to better organize workplace resources for all employees.
TO APPLY
: Please send resumes to 255 Fillmore St., Ste. 400, Denver, CO 80206 & reference job #SV100.