Job Information
The Goodyear Tire & Rubber Company Specialist, Technical Tire & Service Auditor in Debica, Poland
About Goodyear
We’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change and make an impact in your career, let’s go.
Why This Role Matters
Ensure service provider activities approval compliance with internal policies and contractual criteria, and tire policy requirements agreed with Fleet Mobility customers and service providers. Define, prepare, and maintain KPIs and reporting tools to track success rates and identify deviations. Oversee the automated job approval process, support enhancements, and recommend adaptations to improve efficiency and profitability. Process service provider activities that fall outside predefined rules or contract criteria. Analyze cases and coordinate next steps with Fleet Service Technicians.
What You'll Do
Job Approval – on-time review and approval job recording related to tire services and fitments, for regular services and breakdowns in PPK. Verify the necessity of the job and ensure alignment with organizational and contractual guidelines. In charge of monitoring on time execution and escalation of any deviation if required
Coordination with Goodyear internal field functions (Network & Service, Sales team) for uncertain/critical cases Audit - align on random and/or specific case-based checks and controls with the technical team in the field
Define and prepare KPI/reporting to monitor success and deviation.
Optimization of the job approval flow - define criteria’s, codes and processes to support a maximized automatic approval
Compliance and Regulations - Ensuring compliance with applicable regulations, industry standards, internal policies related to mileage control and job approvals
'Determine best practice, coach and train to ensure a standard and common approach through EMEA job approvals and lead Continuous improvement. Document processes.
What You'll Bring
Bachelor’s degree in business or IT, with 5–7 years’ experience as a Business Analyst, Supply Chain professional, Business Process Expert, or in Manufacturing/Quality roles
Experience in cross-functional roles, with background or strong interest in the commercial truck tyre and automotive industry
Experience with systems such as FOS, eJob, and SAP, with reporting tools (Cognos, Power BI, Tableau) considered an asset
Tire knowledge, with reporting tool skills considered an asset
Strong analytical and problem-solving skills, with the ability to communicate effectively on critical cases with technicians
Ability to develop and implement new processes cross-functionally and collaborate across multiple functions and multicultural regions
Fluent in English; any other European language is an asset
We welcome applicants from a wide range of backgrounds and experiences. Even if you don’t meet every listed qualification, we encourage you to apply.
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Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com .
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
At Goodyear, we make life's connections easier every day.
People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.
Come discover the opportunities ahead with Team Goodyear.
Working at Goodyear (http://jobs.goodyear.com/default/go/Corporate-&-Professional/3944800/)
A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process.
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Click here for more information about Equal Opportunity laws and here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for related information.
Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to.
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for more information about Equal Opportunity laws and here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf) for related information.
See Goodyear's EEO & Affirmative Action Policy Affirmation here (https://corporate.goodyear.com/content/dam/goodyear-corp/documents/policies/eeo-and-aa-affirmation/Goodyear-EEO-and-AA-Policy-Affirmation.pdf) .
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E-Verify Participation Poster (English and Spanish) (https://E-Verify%20Participation%20Poster%20English%20and%20Spanish)
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