Job Information
HTC Global Services Inc IT Infrastructure Technical Product & Project Manager - Senior in Dearborn, Michigan
Job Description: Job Title : Sr. IT Infrastructure Technical Product/Project Manager Job Summary : The Central Delivery Office seeks an Infrastructure Product/Project Manager to support the EPEO Platform Transformation and lead the delivery for EPEO OKRs. The Infrastructure Product Manager will: • Own value streams and projects, supporting the EPEO Portfolio Operations by providing project management and guiding platforms to success in large, cross-functional environments. • Resolve impediments, manage end-to-end project lifecycle, and assure value delivery. • Be accountable across planning, customer value roadmap, PI Planning, reporting, and demand planning. We are seeking individuals with exceptional ambition and drive, who are motivated to excel and make a significant impact. In our dynamic environment, those with a proactive mindset and a relentless pursuit of excellence will not only thrive but stand out as leaders. We value team members who are eager to take initiative, push boundaries, and inspire others with their commitment to achieving extraordinary results. This is a hybrid-work opportunity in Dearborn, MI.
Responsibilities What you'll do…
End to end project lifecycle management which includes establishing / maintaining detailed timing plans, execution, tracking progress, issue / risk resolution, cross-functional dependency management, stakeholder management, and status reporting.
Collaborate with Platforms teams to prioritize features for the next planning interval (PI) planning cycle.
Facilitate communication and coordination with stakeholders and customers during feature definition and delivery.
Drive mitigation of cross-team impediments.
Engage in Demand Planning and Customer Research. • Interface with external teams, manage requirement gathering, and collaborate with tech leads as needed.
Own the Customer value aspects of the roadmap, aligning the roadmap with the portfolio vision.
Facilitate PI Planning and report on status. • Understand, visualize, and manage upstream/downstream dependencies.
Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity.
Support the Service to Platform Transformation, which may include leadership training sessions and product coaching.
Qualifications You'll have…
Bachelor’s degree in Business Administration, Computer Science, Computer Engineering, or a related field, or a combination of education and equivalent work experience.
8+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines/technologies/processes as a Release Train Engineer, Product Manager, Platform Engineer, DevOps Engineer, or similar.
5+ years of project management experience managing large scale, complex IT projects (both software development and infrastructure implementations) from end to end.
Efficient usage of Jira and Microsoft 365. Even better, you may have…
Master’s Degree in Business Administration, Computer Science, Computer Engineering, or a related field.
PMP and/or SAFe certifications.
Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical and project-related information to clients, vendors, senior management, and staff.
Experience working with global teams in a technology environment.
Experience as a Product Manager or Product Owner of Infrastructure Technology Products, including Network, Platform Engineering, Google Cloud, Monitoring, Container as a Service, or Security Products (SIEM, SOAR, IAM, XDR, etc.).
Broad range of execution management and leadership skills required.
Proven ability to balance concurrent assignments.
Strong knowledge and experience in software development and IT infrastructure implementations in an Agile environment.
Skills Required:
Technical Communication, Product Management, Enterprise Resource Planning, Communications, Strategic Communication, Complex Deployment Planning, Project Management, Infrastructure Architectures, Program Manage PM's & Projects, Jira, Agile Software Development
Experience Required:
Job Title : Sr. IT Infrastructure Technical Product/Project Manager Experience required:
Bachelor’s degree in Business Administration, Computer Science, Computer Engineering, or a related field, or a combination of education and equivalent work experience.
8+ years of progressive work-related experience with demonstrated proficiency in multiple disciplines/technologies/processes as a Release Train Engineer, Product Manager, Platform Engineer, DevOps Engineer, or similar.
5+ years of project management experience managing large scale, complex IT projects (both software development and infrastructure implementations) from end to end.
Efficient usage of Jira and Microsoft 365.
Experience Preferred:
Master’s Degree in Business Administration, Computer Science, Computer Engineering, or a related field.
PMP and/or SAFe certifications.
Demonstrated effective verbal and written communication skills for the purpose of providing and explaining technical and project-related information to clients, vendors, senior management, and staff.
Experience working with global teams in a technology environment.
Experience as a Product Manager or Product Owner of Infrastructure Technology Products, including Network, Platform Engineering, Google Cloud, Monitoring, Container as a Service, or Security Products (SIEM, SOAR, IAM, XDR, etc.).
Broad range of execution management and leadership skills required.
Proven ability to balance concurrent assignments.
Strong knowledge and experience in software development and IT infrastructure implementations in an Agile environment.
Education Required:
Bachelor's Degree
#LI-SK11 #LI-Hybrid
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.