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Facility:Dayton Children's - Main CampusDepartment:Outreach/OffsiteSchedule:Full timeHours:40Job Details:The Outreach Supervisor is responsible for overseeing the daily operations of their assigned team, ensuring seamless coordination of laboratory services with exceptional patient care. This role involves orienting, training, supervising personnel, managing schedules to ensure coverage availability while maintaining high standards of service delivery across all areas, as required by CAP and other regulatory areas of compliance.

The Outreach Supervisor demonstrates strong leadership and technical expertise to build a cohesive, efficient team. Responsibilities may include overseeing all collection and testing activities, supply/inventory management, fleet management, delivery assignments, rounding and quarterly feedback with staff, annual competency reviews, annual performance reviews and appraisals in collaboration with their one up, and appropriate data tracking for their team to ensure operational efficiency.

In addition to operational duties, the Outreach Supervisor partners with the laboratory manager on HR-related functions to include documented coaching and/or any disciplinary actions. This position plays a key role in staff development, patient and provider satisfaction, and continuous improvement initiatives.

Department Specific Job Details:

Shift: Will require working multiple shifts

Education

• High school diploma required

• Associate degree preferred

Experience

• 2 years experience in field with strong customer service background

Skills/Competencies

• Excellent communication skills

• Excellent organizational skills

• Excellent interpersonal skills

• Proficiency in MS Access, Excel, Publisher, Internet use, API

At Dayton Children's, we believe that each moment counts with our patients, families, and with each other.

We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!

Our values:

• We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.

• We serve with compassion - We bring generosity, empathy, and kindness to all interactions.

• We own every moment - We take pride in everything we do.

• We’re better together - We collaborate, communicate, and support one another to deliver optimal care.

• We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.

• We value and respect each person - We create an inclusive space where everyone feels welcome and respected.

Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.