Job Information
Guest Services Houseboat Operator Lead - Seven Bays Marina in Davenport, Washington
Compensation Amount:
21.50 USD Hourly
Job Summary:
The Houseboat Supervisor supervises the houseboat rental operation safely and efficiently. This position serves as the primary contact for the houseboat rental fleet. The Supervisor administers a pre-launch orientation with the rental guests. The Supervisor drives the houseboat for the guests in and out of Seven Bays Marina.
Job Description:
ESSENTIAL FUNCTIONS
Safe operation, cleaning, and general up keep of houseboats
Safe vessel tie up to docks, piers, ships, and moorings
Positive communication with guests and crew
Provide a guest orientation for safe operation and use of onboard equipment, electronics, and utilities
Repair and modification of related equipment such as pumps, lines, hoses
Grease, lube, and maintenance of the marine systems
Maintain accurate logs and records
Interacts with customers and management in a professional manner
Driving, moving, docking, of houseboats.
Refuel, operate tank pump outs, fill water tanks, stock propane tanks
Provide training and orientation of houseboats for guests prior to departure
Make sure all items on the orientation checklist are supplied and stocked on the houseboat
Housekeeping of houseboats after guest use to include laundering of linens
Contact of guests prior to arrival to discuss all prearrival concerns and/or questions
Coordinate arrival and departure times with guests
Other duties as assigned by management
SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE
Current and valid USCG License OAPV License
Must be able to work in all types of weather conditions
Must be available to work a flexible work schedule
Previous dock/marina experience preferred
Ability to work with little direct supervision
Ability to lift, carry, and move heavy objects and/or equipment
Ability to take and adhere to instructions
Ability to establish and maintain harmonious working relationships with others
Small boat handling skills, passenger vessel experience a plus
WebRez Pro and FareHarbor POS System experience a plus
PHYSICAL AND MENTAL REQUIREMENTS
Ability to stand and walk on nearly a constant basis
Able to bend, rotate and reach frequently
Carry, push/pull and/or lift materials weighing upwards of 75 lbs.
Ascending/descending stairs or ladders safely
Manipulate/handle/grip materials required to perform job
Maneuver through/in/around small and/or confined areas within the vessel
Must be able to maintain both static and dynamic standing balance to complete various duties associated with job
Must be capable of performing emergency duties as listed in the vessel’s station bill
Vision must be correctible to 20/40 with full color vision and no night blindness.
EQUIPMENT USED
Typical office equipment (computers, phone system, fax, copiers, scanners, POS Systems)
Marina, boat and dock maintenance equipment
Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.