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Hilton Groups Reservations Administrator Part Time - NT in Darwin, Australia

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What will it be like to work for Hilton ?
  • Work for a globally recognised, respected hospitality brand
  • Be part of a guest‑focused, service‑driven culture
  • Operate in a professional, fast‑paced, and collaborative environment
  • Uphold Hilton’s commitment to delivering exceptional guest experiences
  • Contribute to a brand that values teamwork, innovation and high standards
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What will I be doing?
  • Administer all group bedroom bookings in line with group reservations procedures
  • Maximise room sales and revenue while managing availability and rates
  • Maintain high levels of customer service
  • Liaise with clients, including site inspections, sales calls and group check‑ins
  • Accurately input and maintain rates, segment codes, packages, and group details
  • Follow up on offers, options, cancellations, and declined business
  • Maintain up‑to‑date filing systems, contracts, and group correspondence
  • Ensure data security, credit compliance, and system accuracy
  • Support the Group and Reservations Manager by tracking business trends and occupancy impacts
  • Work collaboratively within the team, assisting colleagues as required
What we’re looking for

As a Groups Administrator supporting Hilton‑branded hotels and vacation properties, you’ll play a key role in delivering smooth, professional service for our Guests while working collaboratively with internal teams. To be successful in this role, you will demonstrate:

  • Strong organisational and administrative skills with a high level of accuracy
  • A positive, customer‑focused attitude and effective communication skills
  • A genuine commitment to delivering a high standard of service
  • Confidence handling telephone and written enquiries
  • Strong computer skills and the ability to work across multiple systems
  • Professional presentation aligned with Hilton brand standards
The following would be advantageous:
  • Experience using hotel property management or reservations systems
  • Previous experience in a reservations, groups, or hotel administrative role
  • A qualification in business, hospitality, or a related discipline
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What benefits will you receive?Working at Hilton means being part of a globally recognised hospitality leader that values its Team Members. Benefits include:
  • A competitive salary and holiday entitlement
  • Access to exclusive Team Member travel rates across Hilton’s global portfolio
  • Discounts on Hilton products and services
  • Opportunities for learning, development, and career progression within a global organisation

We look forward to sharing more details about our full range of benefits during the recruitment process.

Job: Sales and Marketing

Title: Groups Reservations Administrator Part Time - NT

Location: null

Requisition ID: HOT0CGFE

EOE/AA/Disabled/Veterans

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