Job Information
Robert Half Customer Service Specialist in Danvers, Massachusetts
Description
Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.
The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.
For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.
If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!
Requirements • A minimum of 3 years of experience in customer service or purchasing within the manufacturing industry.
• Proficiency in order processing and fulfillment.
• Strong ability to prepare quotes and support customer negotiations.
• Excellent communication and interpersonal skills.
• Familiarity with inventory management and supplier coordination.
• Competence in using internal systems for data entry and tracking.
• Detail-oriented with strong organizational skills.
• Ability to work collaboratively in a team-oriented environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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