Job Information
First American Title Lending Senior Collections Representative in Dalton, Georgia
First American Title Lending currently seeks an experienced Senior Collections Representative. Ideal candidates will be part of collection efforts in line with our Corporate Purpose and Guiding Principles in an innovative call center environment. The position is in Dalton, GA.
This is an in person, onsite position.
COLLECTIONS JOB RESPONSIBILITIES
- Complete 100-120 calls and customer contacts daily
- Review account information and facilitate collections with the primary responsibility to collect from clients and provide insight into A/R aging
- Ensure documentation of all collection attempts in appropriate systems
- Assist in repossession and legal process
- Directly initiate collection efforts by contacting past due accounts in order to discuss account and arrange payment
- Meet or exceed minimum goal requirements based on Company objectives
COLLECTIONS JOB REQUIREMENTS
- 2-3 years in Call Center, Collections, Credit Management, Accounts Receivable or closely related field with a proven ability to meet and exceed goals
- Prior relevant experience in subprime lending, mortgage, commercial lending, call center collections, and/or consumer lending collections strongly preferred
- Proficient and professional verbal and written communication skills
- Proficient computer knowledge including Microsoft Office products including Outlook email and point of sale systems
- Ability to interact effectively primarily over the telephone and through email
- Attention to detail and exceptional prioritizing and organizations skills
- Strong interpersonal, active listening, critical thinking, and analytical skills
- Flexibility to work various daytime schedules
- Bilingual in Spanish/English strongly preferred
BENEFITS
- Base pay plus monthly bonus opportunities
- Paid Time Off
- Paid Holidays
- 401(k) including company match
- Medical, dental, vision insurance including dependent coverage
- Company Paid Life Insurance
- Company Paid Short and long term disability
Job Type: Full-time
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://firstamericantitleofgeorgia.isolvedhire.com/jobs/1714117-622424.html