Job Information
Baylor Scott & White Health Workplace Violence Program Manager (On-site) in Dallas, Texas
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Essential Job Responsibilities –Workplace Violence Program Manager
Provide centralized leadership and accountability for the Workplace Violence (WPV) prevention and response program
Serve as the primary owner of WPV strategy, operations, and long‑term sustainability across Baylor University Medical Center
Establish standardized processes, escalation pathways, and governance to ensure consistent execution and accountability
Lead proactive workplace violence prevention through data analysis and risk identification
Analyze WPV incident reports, near misses, injury data, and security trends to identify patterns, high‑risk areas, and contributing factors
Develop and recommend targeted prevention strategies, policy enhancements, and system improvements based on data findings
Standardize and oversee post‑incident debriefing, follow‑up, and continuous improvement
Implement and lead a consistent, trauma‑informed post‑incident debriefing process following WPV events
Ensure timely follow‑up, documentation, and closure of incidents to support staff recovery and prevent recurrence
Translate lessons learned into actionable system improvements
Coordinate education, training, and competency reinforcement related to WPV prevention
Ensure consistent onboarding education for staff on WPV recognition, prevention, and response expectations
Coordinate ongoing education in de‑escalation techniques, trauma‑informed care, situational awareness, and personal safety
Serve as Crisis Prevention Institute (CPI) program lead
Function as CPI trainer, evaluator, and program coordinator
Ensure consistent delivery, competency validation, and sustainability of CPI training across the organization
Evaluate training effectiveness and recommend enhancements based on incident trends
Provide structured support and advocacy for staff impacted by workplace violence
Serve as a central liaison to ensure staff receive timely physical, psychological, and emotional support following WPV incidents
Coordinate access to Employee Health, Behavioral Health, Risk Management, and other support resources
Promote a culture of psychological safety and staff trust in organizational response
Facilitate multidisciplinary collaboration to prevent escalation and improve response
Partner with Nursing, Security, Behavioral Health, Violence Management Services (VMS), and Baylor Police Department (BPD)
Support coordinated planning, response, and review of WPV events to strengthen early intervention and prevention
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience
RN preferred
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.