Job Information
NTT Data Americas, Inc. Training Enablement Lead in Dallas, Texas
Company Overview:
Req ID: 367056
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Training Enablement Lead to join their team in Dallas, Texas (US-TX), United States (US). REMOTE
Training Enablement Lead will drive capability building, adoption, and behavior change as part of large-scale process reimagination and transformation initiatives. This role focuses on enabling business users, leaders, and operational teams to successfully adopt new processes, operating models, digital tools, and AI-enabled ways of working.
Enablement Strategy & Leadership
Define and own the training and enablement strategy for process reimagination initiatives.
Align enablement plans with transformation goals, timelines, and business outcomes.
Partner with transformation leaders, process owners, and HR/L&D teams.
Contribute to change management and adoption strategy.
Process Reimagination Enablement
Develop enablement programs for redesigned business processes and operating models.
Translate to-be processes into clear, role-based learning journeys.
Ensure enablement supports both functional and behavioral change.
Training Design & Delivery
Design and deliver instructor-led, virtual, and hybrid training programs.
Create learning assets such as playbooks, SOPs, job aids, and quick reference guides.
Tailor learning content for leadership, operations, and support teams.
Digital, Automation & AI Enablement
Enable adoption of digital, automation, and AI-driven processes.
Translate system and tool changes into practical user guidance.
Support enablement for intelligent automation and AI-assisted workflows.
Change, Adoption & Readiness
Assess organizational readiness and skill gaps.
Measure enablement effectiveness using adoption and proficiency metrics.
Continuously improve enablement programs based on feedback.
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
Required Skills & Experience
5+ years of experience in training, enablement, or change management roles.
Experience supporting process reengineering or operating model transformation.
Strong facilitation, instructional design, and stakeholder engagement skills.
Nice to Have; (But not a must)
Preferred Qualifications
Experience in digital or AI-enabled transformation programs.
Exposure to Lean, Six Sigma, BPM, or Agile transformation initiatives.
Certification in Change Management or Learning & Development.
Soft Skills
Excellent communication and storytelling abilities.
Strong facilitation and influencing skills.
Empathy, adaptability, and learner-centric mindset.
Why Join Us
This role provides an opportunity to shape how people work through process reimagination, drive adoption of new ways of working, and contribute to meaningful transformation outcomes.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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