Job Information
NTT Data Americas, Inc. Senior Solution Business Analyst – Healthcare AI & Agentic Solutions in Dallas, Texas
Company Overview:
Req ID: 367045
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Solution Business Analyst to join their team in Dallas, Texas (US-TX), United States (US). REMOTE
Key Responsibilities
Business & Domain Analysis
Engage with healthcare stakeholders across providers, payers, life sciences, operations, compliance, and IT to understand business needs and pain points.
Analyze currentstate and futurestate workflows across clinical, administrative, operational, and financial domains.
Identify opportunities where AI and agentic systems can improve outcomes, efficiency, and cost effectiveness.
AI Solution Design & Requirements
Define business, functional, and nonfunctional requirement s for AIpowered and agentbased solutions.
Partner with AI/ML, data engineering, and solution architecture teams to design:
Autonomous or semiautonomous AI agents
Multiagent workflows
Humanintheloop systems
Translate requirements into:
User stories and epics
Process and workflow diagrams
Decision logic and rules
Agent orchestration and interaction models
Healthcare AI Use Cases
Support AI solutions across use cases including, but not limited to:
Patient engagement and virtual health assistants
Clinical decision support systems (CDSS)
Care management and population health
Claims automation and prior authorization
Revenue cycle management
Clinical documentation and EHR automation
Ensure solutions align with clinical safety, quality, usability, and regulatory standards .
Data, Compliance & Governance
Collaborate with data teams to define data requirements, sources, and quality metrics , including EHRs, HL7/FHIR, claims, labs, and IoT data.
Ensure compliance with healthcare regulations and standards, including:
HIPAA
GDPR (where applicable)
HL7 / FHIR standards
Clinical governance and audit requirements
Contribute to requirements around explainability, auditability, bias mitigation, and AI governance .
Stakeholder & Delivery Management
Serve as a trusted advisor to clients and internal stakeholders.
Facilitate workshops, requirement sessions, and solution walkthroughs.
Support Agile delivery activities, including:
Sprint planning
Backlog grooming
UAT coordination
Assist with solution documentation, demonstrations, and golive support.
Required Skills & Experience
Core Experience
6+ years of experience as a Business Analyst or Solution Analyst within the Healthcare domain .
Strong understanding of healthcare ecosystems, including providers, payers, life sciences, and EHR platforms .
Handson experience supporting AI, ML, NLP, or automationdriven solutions .
AI & Agentic Knowledge
Solid understanding of:
AI agents and agentic workflows
LLMbased solutions (chatbots, copilots, virtual assistants)
Humanintheloop AI systems
Ability to translate business needs into AI agent behaviors, prompts, and workflows .
Familiarity with AI risks, ethics, and governance within healthcare.
Technical & Analytical Skills
Experience with:
Requirements modeling (BPMN, UML)
User stories and acceptance criteria
APIbased and datadriven architectures
Working knowledge of:
EHR systems (Epic, Cerner, etc.)
HL7 and FHIR standards
Cloudbased AI platforms (Azure, AWS, or GCP preferred)
Soft Skills
Excellent stakeholder management and communication skills.
Ability to explain complex AI concepts to nontechnical and clinical audiences .
Strong analytical, problemsolving, and criticalthinking abilities.
Collaborative, flexible, and effective in fastpaced, innovationdriven environments.
Preferred Qualifications
Experience delivering AI products or agentbased platforms in healthcare.
Exposure to GenAI , LLM orchestration frameworks, or autonomous agents.
Bachelor's degree in Healthcare, IT, Engineering, or related field (Master's preferred).
Relevant certifications, such as:
CBAP or CCBA
Healthcare IT certifications
Agile or Scrum Business Analyst certification
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $70-$80/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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