Job Information
AT&T Lead Product Technology in Dallas, Texas
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
As a Lead Product Technology, your tasks may include, but are not limited to, the following:
As a Lead Product Technology, you’ll serve as the discovery engine supporting AT&T Mass Markets’ AI program, mapping the current-state processes across AT&T’s headquarters functions and identifying where AI can drive the greatest impact.
You’ll sit at the front of the transformation pipeline, translating how the business actually works today into the documented opportunities that fuel tomorrow’s AI solutions. Your work sets the foundation and enables future AI solutions.
This role demands someone with a sharp eye for efficiency opportunities, a deep curiosity about how work gets done, and the ability to engage stakeholders across multiple functions and parts of the business to surface what matters most. The insights you generate will help shape our transformation roadmap.
Success here requires a rare blend of analytical rigor and interpersonal skills including the ability to ask the right questions, earn stakeholder trust quickly, and turn complex process detail into clear, actionable materials.
Key Responsibilities:
• Coordinate Cross-Functional Teams: Define strategy, technical roadmap, and business cases for rapid delivery of new applications and enhancements.
• Customer Advocacy and Expertise: Serve as the voice of the customer, providing subject matter expertise on marketing technology platforms, CX solutions, billing systems, and other technical applications.
• Technical Project Leadership: Lead technical projects including planning, execution, use of standard tools, Generative AI technology assessments, and measurement of outcomes.
• Development and Testing: Define requirements and document business benefit, highlighting quantitative and qualitative value.
• Training and Support: Provide training and support to frontline teams, manage system settings, and plan and execute quality assurance.
Supervisor:
- No
Education:
- Bachelor’s degree (BS/BA) desired.
Experience:
5+ years of related experience.
Certification is required in some areas.
Compensation Offered:
Our Lead Product Technology earns between $128,400 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
AT&T internet (and fiber where available) and AT&T phone
Call to action
If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!
Ready to join our team? Apply today!
Weekly Hours:
40
Time Type:
Regular
Location:
Atlanta, Georgia, Dallas, Texas
Salary Range:
$128,400.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status