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Description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise. We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunity for people to achieve fulfillment through career success. Ready to join us? Here’s what the opportunity supported through our TGS Talent Acquisition Team requires: Position Summary The Technical Trainer I is responsible for providing quality instruction to a wide population of key customer’s employee base according to course objectives and syllabi. The technical trainer should be highly knowledgeable about the Data Center functions and capabilities and maintain expertise in the subject area. The technical trainer is tasked with amending and revising instructional materials for instructor-led, virtual (as applicable) and one-on-one desk side training, to adapt to the client’s needs and objectives. The trainer must be highly organized, detail-oriented and meet aggressive deadlines. The Technical Trainer must be able to pass a security clearance background and drug screening before delivering training to client site. Duties and Responsibilities • Deliver walk-around, classroom, one-on-one and follow up training to client’s employee base according to training material from approved curriculum in accordance with assigned course schedule. • Conduct training delivery to client training standards, policy and methodology. • Motivate students/team to actively participate in all aspects of the course, including but not limited to discussions, hands-on activities, and assessments. • Start every training session promptly and ready for that session’s instruction. • Coordinate and implement instruction material in an orderly and professional manner. • Communicate any concerns regarding the program or client to the project manager. • Evaluate current training materials and suggest updates to improve user comprehension. • Deliver and gather course evaluation surveys to each training session and submit to project manager. • Assist onsite deployments and troubleshooting network security, Layer 2 & Layer 3 hardware and software related issues.•     • Extensive troubleshooting of network outages, network performance issues, configuration issues, security issues and high CPU utilization • Perform security risk assessments for clients and provide the findings and recommendations • Analyze, configure, and troubleshoot complex networks. • Support Core, distribution, and access layers switches. • Work with business unit escalation teams, tools teams and training groups. • Configure, analyze, and troubleshoot highly complex networks. • Use Cisco’s Routing and Switching platform knowledge (e.g. system architecture, switching, routing, and forwarding issues) and other Cisco devices to work with customers and business partners. Skills / Qualifications • Knowledge of adult learning principles, human behavior and performance, motivation, reinforcement, evaluation and feedback techniques and the measurement of training effectiveness. • Knowledge of Data Center operations and functions. • Possess excellent written and verbal communications and presentation skills and be able to effectively communicate in the English language. • Proficiency in MS Office Suite (Word, PowerPoint, Excel). • Highly effective time and project management skills. • Ability to work independently as well as in a team environment. • Strong project management, collaboration and leadership skills. • Ability to organize, prioritize, coordinate and implement multiple projects. • Successful candidates are motivated self-starters, comfortable working in a high-paced, and schedule driven environment. • Experience delivering training with Section 508 Compliancy, preferred • Experience delivering training to Employees with Disabilities (EWD) • Ability to travel; 50%. Credentials & Experience • Bachelor’s degree (or equivalent work experience) in Instructional Design, Education, Training or relevant field required. • 1-3 years practical experience with subject matter • Requires 1-2 years of training experience. • Demonstrated experience providing high-quality instructional materials in fast-paced, deadline-oriented environment. • Experience delivering training with government agencies, preferred. • Suitability Clearance, preferred.

Skills

deployment, schedule management, risk assessment, troubleshooting hardware

Top Skills Details

deployment,schedule management,risk assessment,troubleshooting hardware

Additional Skills & Qualifications

Customer facing ability

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Dallas, TX.

Pay and Benefits

The pay range for this position is $97800.00 - $146800.00/yr.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following: • Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Dallas,TX.

Application Deadline

This position is anticipated to close on Apr 27, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.