Job Information
Metro One Loss Prevention Services Group On-Site SOC Operator- Physical Security in Culver City, California
Job Description
Security Operations Center (SOC) Operator – Physical Security
CORPORATE HEADQUARTERS WORK ENVIRONMENT
THIS IS NOT A REMOTE OR CYBERSECURTIY POSITION
Metro One is looking for a qualified SOC Operator experienced in physical security, Unarmed Security Officer as an operator or dispatch to execute the various core functions of the SOC. Operators work closely with teams across the security organization and the wider business to understand requirements, deliver timely analysis, and present key insights to internal stakeholders. The Operator will assess, identify, and report on risks to protect the safety of our client's personnel, facilities, and assets. The ideal candidate will have a high attention to detail, exceptional analytical talents, and a thorough understanding of collaboration capabilities.
Key Responsibilities:
The SOC Operator evaluates dangers and their associated risks. Monitor other data sources to detect potential threats and impacts to client business operations. Collaborate with cross-functional teams to create daily situation reports that support the client's operations. Respond quickly to security incidents and coordinate with the customer in accordance with established response standards.
Monitoring access control system and resolving alarms (CCTV)
Guarantee constant and effective security surveillance (camera monitoring)
Facilitate escalation notifications and emergency messaging as needed
Secure the safety of customers, premises, and assets
Incident reporting across a range of conditions, including political unrest/instability, crime, terrorism, extreme weather or technical failures
Provide excellent customer service and ensure timely response to incidents, alarms, notifications, and calls for service
Manage physical security and control functions at designated locations
All other duties as assigned
Qualifications
Analytic or Intelligence experience with critical thinking skills and ability to prepare reports
Ability to use logic and reasoning to reach conclusions and approaches to problems
Demonstrate a high level of competency with computer systems (e.g., Microsoft suite, social media monitoring, etc.)
Excellent ability to diagnose and troubleshoot risk assessment issues
Skill in oral and written communication, including escalations to senior management
Experience as a security/SOC analyst or comparable role in security administration preferred
Knowledge of access control and software systems such as Brivo system
Must be willing to undergo pre-employment processes such as Drug Testing and Background screening
Legally authorized to work in the United States
Guard card or the ability to obtain one
If you want a real career where you are part of a dynamic growing organization, check us out and apply now! We can’t wait to meet you!
Metro One LPSG is a U.S. leader in providing dedicated security and loss prevention services to our clients. We are a rapidly growing organization transforming the security industry and we need talented, committed, and determined individuals to help us carry out our mission. Our environment is dynamic, committed to “dedicated service delivery” to our clients and a “best in class” employee experience for our thousands of security officers.
Metro One LPSG is an Equal Opportunity Employer.
PPO# 119962
Requirements