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Metro One Loss Prevention Services Group Site Manager in Cromwell, Connecticut

Job Description

Site Manager

Do you have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity you’ve been looking for!

About Us: At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we’re growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today!

What We Offer:

· Weekly Pay – Your hard work is rewarded fast.

· Competitive Benefits – Health, dental, vision, and more.

· Flexible Schedules – Work-life balance matters.

· 401(k) Program – Invest in your future.

· Easy Online Application Process – Get started in minutes!

Site Manager Responsibilities:

· Provide on-site leadership and direction to all assigned security personnel.

· Act as the primary liaison with client site management.

· Oversee hiring, training, scheduling, and supervision of shift supervisors and officers.

· Ensure compliance with client-specific performance metrics for site security functions.

· Enforce and execute M1 Global internal programs, policies, and reporting protocols.

· Achieve internal KPIs related to expense control, staffing quality, scheduling efficiency, and report accuracy.

· Build and maintain strong, collaborative relationships with both the client and Metro One leadership.

· Maintain clear and professional communication protocols with stakeholders.

· Drive a service-first culture, consistently exceeding client expectations.

· Ensure the maintenance and operation of patrol vehicles and security equipment.

· Execute emergency response initiatives and other site-specific security directives as required by management.

Qualifications and Requirements:

· Prior experience in security site management, logistics security, or a related field is required.

· Proven leadership experience managing teams of security personnel.

· Excellent communication, interpersonal, and conflict resolution skills.

· Strong organizational and administrative capabilities.

· Ability to work flexible schedules, including weekends, holidays, and after-hours as needed.

· Professional demeanor and ability to interface with both internal teams and external clients.

· Proficiency in report writing, scheduling platforms, and security technology is a plus.

Why M1 Global?

If you're looking for more than just a job — if you want to be part of a growing, supportive team where your hard work matters — Metro One is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.

Grow your career. Strengthen your skills. Make a difference.

M1 Global is an Equal Opportunity Employer.

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