Job Information
Cushman & Wakefield Programs & Projects (P&P) Transitions Lead in Creve Coeur, Missouri
Job Title
Programs & Projects (P&P) Transitions Lead
Job Description Summary
Reporting to the Global SPO Transitions Lead, this role is responsible for leading the successful delivery of Programs & Projects (P&P) for complex, high-value transition or transformation projects for Cushman & Wakefield (C&W) clients. The Senior Project Manager role requires advanced project management expertise, strong leadership, and the ability to align teams and stakeholders with C&W’s values and Client-centric approach. This role serves as the single point of contact for the P&P Transitions, collaborating with C&W Global Occupier Services (GOS) Transition and Service Line Leads and Client contacts to deliver agreed-upon scopes per the project delivery plan.
Job Description
Our Core Values: C&W employees are expected to exemplify C&W’s DRIVE values in their day-to-day work, decision-making , and client interactions.
Driven : We celebrate determination in pursuit of excellence.
Resilient : We navigate uncertainty with courage and adapt to deliver impactful outcomes.
Inclusive : We value curiosity and collaboration. We seek out different perspectives, listen actively,and turn feedback into solutions.
Visionary : Our continuous quest for improvement is guided by our desire to design a better future.
Entrepreneurial : We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.
Responsibilities (Included but not limited to)
LeadP&Pprojectsolutionsvia prescribed C&W GOS Transitions methodologies and tools.
Develop,promote, anddeliveroperationalizedP&P-relatedsolutionsby fosteringcross-functional collaboration between GOS Transitions team members, product Delivery Managers, and business stakeholders.
Act as the primaryprojectdeliveryPOC, providing exceptional service and proactive communication to senior C&W GOS Transitions and account team leaders and Client stakeholders, asrequired.
Foster a culture of continuous improvement around project intake, process enhancements, project management, performance reporting, templates, lessons learned,and formal documentation.
Projectaccountability, pertheoverall project scope.
Coordinate internal resources,ensuring availability and proper allocation.
Monitor and report on project metrics, providing ongoing and comprehensive scope updates to C&W GOS Transitions andaccountteam leaders and Client stakeholders, asrequired.
Develop and/ormanagecontract deliverables, SOWs,project plans, budgets, schedules,quality standards,and approvals in partnership with account andProjectteamsto ensure on-time, in-scope delivery.
Integrate cross-team dependencies into program planningand useappropriate techniquesto manage changes in project scope, schedule, and costs.
Support solution developmentadjustments,as needed.Consult with Sales&SolutionsonScopeofWork (SOW), clientrequirements,business rules, andproject deliverables.
Identify, assess, and mitigate project risks, escalating issues as needed.
Ensure compliance with company,Client, and regulatory standards bymaintainingthorough documentation and supporting audits.
Implement project management best practices and drive continuous improvementwith platform partners.
Leadand contributetorecurring project meetings, executive-level presentations,and status updates.
Ensure sufficient user training is delivered in support of newaccounts.
Develop process maps and key technology artifacts.
Provide project closeout activities and handover to GOS Technology Client Care.
Global GOS Transitions Team -focused responsibilities :
Attend and activelyparticipatein recurring team meetings (Client-facing meetings take priority; MS Teams audio & video strongly preferred, as possible).
Attend and activelyparticipatein recurring one-on-one meetings with directmanager(Client-facing meetings take priority; MS Teams audio & video strongly preferred, as possible).
Mentor andassistwith the development ofProject Managers, Transition Technology PC’s, and other team members.
Contribute to GOS Transitions initiatives.
Volunteer to presentinGOS TransitionsTeam quarterly all-handsmeetings.
Job Requirements and Qualifications
Educational Qualifications :
- Bachelor’s degree inbusiness, construction, or consultingor equivalent experiencePMP or equivalent certificationbeneficial
Knowledge & Experience :
At least 7yearsmanaging projects, preferably related tofacilities orcorporatereal estate.
Familiar withproject management methodologies (Six Sigma,Agile, Waterfall,).
Experiencewithprovidingcapital project managementsolutions with a focus on supplier management, service requests, contract management, lease administration, and project management, tailored to different client verticals (e.g., government, healthcare,financialservices, technology,and retail).
Experience supporting or leading construction, capital projects, or workplace delivery initiatives(e.g.,buildouts, renovations, relocations, phased occupancy), preferred.
Ability to interpret and/or develop detailed process documents
Technical Skills:
- Fluency with Microsoft Office/365 (incl.Teams,Visio, SharePoint,CoPilot), Smartsheet,
Analytical & Solution Skills:
Strong quantitative and critical thinking skills, with the ability to analyze and interpret data and documentation
Demonstrated problem-solving ability to diagnose and resolve technical issues
Comfort with ambiguity and the ability to convert partially complete solutions into functional operations
Organizational Skills:
Highly organized, able to manage multiple priorities and work effectively with decentralized teams
Excellent time management and attention to detail
Communication & Interpersonal:
Excellent verbal and written communication skills
Strong negotiation, stakeholder management, andClient-facing abilities
Leadership:
Demonstrated leadership in managing cross-functional teams and fostering a collaborative environment
Experience mentoring and developing team members
Targeted Competencies:
Strong customer service orientation
Self-starter with a proactive, outcome-oriented mindset; able to work independently toward goals
High level of critical thinking, judgment, and strategic solution orientation
Operational excellence/continuous improvement mindset
Ability to drive results while fostering collaboration and inclusion
Analytical and quantitative skills with ability to analyze and interpret information, data, and related documentation
Experience in risk management, compliance, and change management
Skilled in conflict resolution, negotiation, and persuasion
Adaptable and resilient, able to thrive in dynamic, high-pressure situations
Effective communicator who can articulate complex problems simply and clearly
Technical fluency and ability to learn new tools and technologies rapidly
Show initiative,highlyorganized,andhaveattention to detail
Leverage AI-powered analytics to support data-driven decision-making in project planning and execution
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.
May require some travel (up to 20%).
AAP/EEO STATEMENT
C&W provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 102,000.00 - $120,000.00
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”