Job Information
Amazon Station Process Excellence Mgr in Cottbus, Germany
Description
Amazon’s global last-mile operation is always evolving. As a Process Improvement Manager, you’ll streamline and elevate our processes. You’ll work with management teams to help us meet a number of operational goals, touching on topics including customer service and productivity. This dynamic role offers plenty of opportunities to continue learning every day.
Key job responsibilities
Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
Audit processes for compliance and work to close any gaps
Analyse feedback and use data to own and implement process improvements at the site
Work with station management and other stakeholders to identify and solve process-related issues
A day in the life
As a Process Improvement Manager, you’ll be at the forefront of making Amazon’s logistics better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. Another part of your role will be recommending changes and using your project management and stakeholder management skills to put new processes in place.
You’ll be based at one of our sites and accountable for positively influencing operational efficiency at the site. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you’ll have the opportunity to share best practices and ideas with our EU network. In this role, you’ll use data to drive improvements and continue to grow our shipping capabilities.
Basic Qualifications
Bachelor's degree or equivalent work experience in Business, Operations, Logistics, Supply Chain or a related field
Speak, write, and read fluently in German
Speak, write, and read fluently in English
Experience performing data analysis using MS Excel and other Microsoft Office tools
Experience using data and metrics to determine and drive improvements
Experience demonstrating problem solving and root cause analysis
Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
Experience communicating to senior management and customers verbally and in writing
Preferred Qualifications
Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred
Experience with data analysis tools such as Excel, Pivot Tables, SQL, Tableau, etc.
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