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Job Summary

NetApp’s Security Information team is responsible for responding to security inquiries received from our customers. This role owns the end-to-end process for security questionnaires, vendor risk assessments, and compliance activities, requiring the ability to interpret complex inquiries, identify nuances, and leverage a knowledge base to provide precise responses.

The ideal candidate will lead security compliance initiatives. Success in this position demands strong organizational skills to manage multiple, deadline-driven projects, prioritize effectively, and set clear expectations. Exceptional communication and collaboration are essential, as the role interfaces with legal, compliance, product, finance, IT security, and sales teams to uphold trust and regulatory standards. Additionally, the candidate should demonstrate the ability to train and utilize AI tools to optimize knowledge base usage and enhance response efficiency.

Job Responsibilities

• Act as a self-starter, managing multiple projects simultaneously, prioritizing tasks, and driving initiatives to completion.

• Ability to work while collaborating effectively across teams to meet deadlines and to address security requirements in order to respond to customer inquiries.

• Ensure accuracy and completeness in all responses and documentation. Monitor and report on SLA performance and metrics for leadership visibility.

• Protect sensitive information and maintain strict confidentiality of company assets.

• Quickly learn new applications and leverage AI tools to optimize knowledge base usage.

• Skilled at professionally presenting and communicating with end customers and sales organizations.

Job Requirements

• 4+ years of experience in Sales Operations, Program Management, or related fields. Compliance knowledge desired (ISO, SOC, HIPAA, etc)

• Excellent project management and stakeholder communication skills.

• Ability to work in a fast-paced environment and manage multiple priorities.

• Desired 2 years Security questionnaire experience

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.