Job Information
Apex Systems ITAD Project Operations Associate in Cook, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13315440
Job Description:
12 month W2 contract
Remote in the US
Pay Rate: \$18-\$22 an hour
\ Role & Responsibilities
Role context
- Supports CDWs ITAD (IT Asset Disposition) / e-recycling program.
- Works closely with manaher (who runs the program day to day) and reports up
- Primarily an administrative / operations role, not technical and not customer-facing.
Key responsibilities
- SOW (Statement of Work) Handling
- Receive partner SOWs from manager and/or third-party ITAD partners.
- Convert partner SOWs into customer-facing SOWs: clean up formatting, run through internal systems, and make it pretty and presentable.
- Return finalized SOWs to manager to present to the seller and customer.
- Systems & Tools
- Work within Salesforce (core system used).
- Use Agiloft for workflow/contracts.
- Possible but not guaranteed use of Vision (may be phased out).
- Collaboration & Stakeholders
- Day-to-day: work hand in hand with manager
- Limited but possible interaction with third-party ITAD partners (to understand process, contacts, and escalation paths).
- Minimal to no direct customer interaction; largely internal and process-driven.
- Work style
- Handle a high volume of requests: currently \1115 ITAD requests per day starting the process, converting to SOWs as they progress.
- If volume grows there is openness to adding another resource.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at[emailprotected]{cfemail="ea8f879a8685938f8f998f989c83898f99aa8b9a8f929993999e8f8799c4898587"}or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated\'s Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Clickherefor more details.
Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee s