Job Information
Heidelberg Materials US, Inc. Ready Mix Concrete Dispatcher in Connellsville, Pennsylvania
About Us
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.
What You’ll Be Doing
Serve as the first point of contact for incoming customer calls, providing support and directing inquiries appropriately
Learn and support daily dispatch operations to ensure safe, timely, and efficient delivery of ready-mix concrete
Communicate schedules and changes clearly with drivers, plant operations, and customers
Assist with entering, tracking, and updating orders using dispatch and production systems
Monitor job progress and support adjustments to schedules as needed
Support a strong safety culture by promoting compliance with company and regulatory standards
What Are We Looking For
Strong customer service and communication skills, especially in a high-volume phone environment
Ability to stay organized and manage multiple priorities in a fast-paced setting
Comfortable learning new systems related to scheduling and dispatch
Problem-solving mindset with the ability to make timely, informed decisions
Attention to detail and commitment to accuracy in a fast-paced environment
Collaborative, team-oriented approach with a focus on supporting operations and customers
Work Environment
This role is based in an office environment and works closely with drivers, plant staff, and customers. The position requires the ability to remain organized and focused while responding to changing priorities throughout the day.
This is a seasonal position, typically working full-time during peak months (approximately 8 months per year), with the potential for a temporary layoff during winter months and the opportunity to return as business needs increase.
What We Offer
Competitive base salary $42,620 - $50,080
401(k) retirement savings plan with an automatic company contribution as well as matching contributions
Highly competitive benefits programs, including:
Medical, Dental, and Vision along with Prescription Drug Benefits
Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays
Equal Opportunity Employer - Minority / Female / Veteran / Disabled
Req ID JR10014806
As part of our hiring process, we may use AI-assisted tools to support the screening and evaluation of candidate applications and interviews. These tools help streamline the initial assessment, but all decisions about candidate advancement are made by human recruiters and hiring managers. While technology supports early steps, every interview will be handled by experienced recruiters and hiring managers to provide a personal touch.