Job Information
Bassett Healthcare Security Shift Lead A in Cobleskill, New York
The best thing about this role
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
What you'll do
Under the direction of the Manager of Security Operations and Director of Security and Transportation, the Security Shift Leader II (Armed) acts as the point person for their team members when management staff is offsite or unavailable. Must be able to care and maintain firearms. Must be able to participate in firearms training. Ability to operate a firearm to protect self and others. Ability to maintain positive control and retention of firearm at all times. Gives appropriate assistance to all when needed or requested. Ability to care and maintain firearms.
Note:
Ongoing possibility of safety risks. Must be able to work in all types of weather conditions while responding to or performing security operations on all shifts. Work regularly requires sustained concentration. Prolonged/extensive sitting, standing, walking, climbing, lifting up to 50 lbs.
Ability to see and respond to dangerous situations.
Ability to decipher different alarm sounds.
Must obtain minimum score of 230 or higher on the NYS Basic Course for Police/Security Officers with a B-27 target. Officer failing to meet the standard will be given remediation training and a second attempt at meeting the standard.
Qualifications with the duty firearm will be held annually, in accordance with NYS rules and regulations, and any additional firearms training required by the Network Director of Public Safety of Transportation.
Ability to function effectively under stress.
Security and Safety: Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, patients, and property of Bassett Medical Center. Maintains security and safety to assigned areas. Maintains working knowledge of the locations of various departments, buildings, access routes, and admitting requirements
Patrols assigned areas including all buildings within the main campus, including but not limited to the hospital, support areas, clinic, data center and storage facilities, parking lots, and affiliated properties within the Bassett Healthcare system. Checks for suspicious occurrences
Assures shift coworkers are patrolling effectively and efficiently, and documentation is completed
Trouble shoots, assures scheduled maintenance of, and trains new staff on security control panel alarms, surveillance cameras, and related security equipment
Trains new staff on photo identification system and process. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. Explains rules and regulations
Opens and closes facility, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. Controls access to all locked areas, allowing access to authorized personnel only. Conducts night watchman patrols and special patrols Takes immediate action when codes or other emergencies arise on the campus
Monitors, detains, restrains, and effectively manages disruptive or combative patients
Reviews all hospital policies and procedures at least once per year and provide feedback to the Security Manager or Corporate Support Services Director on needed or recommended changes to existing or new policies
Coordinates and is in attendance at all helicopter take-off and landings as required by hospital policy and insurance carrier
Works alongside team, coordinates activities, directs work as needed, in the absence of Security Manager
Sends staff home if disciplinary or safety issues arise, until such time as the Manager or Director can assess the situation and determine appropriate course of action. Required by standing or special instructions. Maintains proper logs and activities as per policy
Parking and Enforcement: Enforces parking and policy procedural rules and regulations. Ensures parking is provided for patients, visitors, and staff through effective enforcement of applicable polices.
Role models the enforcement of parking rules and regulations. Trains staff appropriately
Assigns designated parking areas for staff, issues MIBH parking stickers, and maintains the parking database. Trains staff in process
Assigns special parking permits and durations, contacts staff for notice of renewal as per policy. Trains staff in process
Performs patrols of parking lots or maintains watch at designated parking areas for assistance and enforcement. Ensures staff is appropriately patrolling in absence of manager
Assists patients, visitors, and staff when requested for lockouts, flat tires, jump-starts, and other such situations. Maintains quiet and order in all public places on the campus
Role models the enforcement of the smoking policy and elevates concerns to Security Manager
Investigations:
Responds to and investigates situations reported to the Security Office to include, but not limited to theft, vandalism, damage to vehicles, drug diversions, and missing persons. Trains staff in process
Ensures shift completes necessary information and maintains a log of all incidents that occur during the course of the shift
Assists all law enforcement agencies when requested or required within the boundaries of hospital regulation, policies and procedures and HIPPA regulations. This will include locating employees, various types of information, brief relief for guarding inpatient prisoners, etc.
Ensures shift reports all MVA’s to Security Manager and completes all necessary documentation, reports, descriptions, and photos to assist in the investigation by outside law enforcement agencies and insurance agencies affiliated with of the hospital. Makes sure copies go to the appropriate department
Engages Risk Management and /or the Privacy Office as appropriate to the situation
Calls law enforcement or other authorities if required. Maintains liaison with local police agencies and assists in investigations as required and prepares reports on findings
Security and Inventory Control:
Collects and transports money and handles small amounts of cash and transactions when necessary. Trains staff as appropriate
Ensures shift is responsible for lost and found items and maintenance of applicable logs and records. Trains staff as appropriate
Ensures shift receives and maintains patient valuables in safekeeping for the duration of their hospitalization, utilizing proper double bag and signature procedures. Maintains records and logs. Checks identification, power of attorney, etc. if a family member or friend of the patient signs for the valuables. Trains staff as appropriate
Ensures shift responds and receives shipments of goods to the hospital after regular hours coordinating activities with Materials Management. Trains staff as appropriate
Assists Funeral Directors with prompt and courteous access and provide records and receipt of personal belongings of the deceased. Ensures shift maintains logs and records. Trains staff as appropriate
Acts as a messenger/courier for in house transport of special reports, hazardous materials, warehouse supplies or other special duties as needed or required
Performs similar or related duties as requested or directed
Performs other duties as requested and observed by Security Manager or Director of Security and Transportation
Maintains 100% attendance to all divisional or staff meetings unless prior authorization of the Manager or Director
What we need from you
Education:
High School Diploma or GED, preferred
2 Year/Associate Degree, preferred
May be substituted for 1-year of experience
Experience:
Minimum 3 years experience as Security officer in a public or private security force, or two years active military service with Honorable Discharge, required
Completion of official police or peace officer training academy, preferred
This training may replace some required certifications
Licensure/Certificates:
Must possess a valid NYS Class D driver’s license and maintain eligibility of insurability to operate the organization's vehicles, required
Valid NYS Armed Security Guard License within 90 days of hire date or NYS Certified Police Officer/ Peace Officer, required
CPR/AED and First Aid within 90 days of hire date, required
Aerosol Subject Restraint (Pepper Spray) within 120 days of hire, required
Completion of official police or peace officer training academy may substitute
Valid NYS Pistol permit, required
Skills:
Communication
Customer Service
Conflict Resolution
Build Relationships
Decision Making
Enforcing Rules
Logical Thinking
Negotiation
Self-Motivated
Physical Requirements:
Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
Occasional balancing, climbing, crouching, typing/clerical/dexterity, kneeling, lifting, pulling, pushing, reaching, repetitive motion, stooping
Frequent grasping, hearing, seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), walking
Constant fit testing
Hazards:
Occasional bodily fluids/bloodborne exposure, burns, chemical, electrical, explosives, mechanical, radiation/radiant energy
Working conditions:
Occasional extreme temperatures, noise, vibration, wet and/or humid, dust, fumes, gases, mists, odors
Travel:
The job may require travel from time-to-time, but not on a regular basis
Total Rewards
Bassett Healthcare Network’s commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:
Paid time off, including company holidays, vacation, and sick time
Medical, dental and vision insurance
Life insurance and disability protection
Retirement benefits including an employer match
And more!
Specific benefit offerings may vary by location and/or position.
Pay Range
Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.
Pay Range Minimum:
USD $23.31/Hr.
Pay Range Maximum:
USD $34.96/Hr.
We love the difference people bring
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.