Job Information
Solstice Advanced Materials Sr Technical Account Manager in CMX, Mexico
As a Technical Account Manager here at Solstice, you will play a pivotal role in developing and growing key customer accounts in the commercial refrigeration market in Latin America, with initial focus in Mexico. You will build strong relationships with clients, understand their business needs, and deliver innovative solutions using solstice Advanced Materials portfolio, driving revenue growth and customer satisfaction.
You will report directly to our Sr Sales Manager, and you’ll work out of our Mexico City, Mexico location on a Remote work schedule.
Responsibilities
Serve as the regional technical reference for refrigerants and HVACR applications, with emphasis on Commercial Refrigeration.
Support supermarkets and their contractors to elect and deploy LGWP alternatives in their refrigeration systems.
Provide technical support for OEM projects (chillers, supermarkets, data centers, heat pumps and industrial systems).
Analyze end user requirements to help them specify Solstice Technologies working in tandem with the Commercial team.
Conduct joint technical and commercial visits with the Sales team.
Perform calculations, simulations and other relevant technical support activities to end users and Commercial team.
Monitor: environmental regulations, energy efficiency and decarbonization trends, competitive activity in the field
Support portfolio and go-to-market strategic decisions.
Represent the company at HVACR associations technical forums.
Maintain shared agenda and support opportunity development
Align global trends, technology roadmap and LATAM market needs.
Qualifications
YOU MUST HAVE
Minimum of 3+ years of experience in technical support, preferably in the commercial refrigeration industry/market.
Fluency in Spanish and English.
Strong analytical and problem-solving skills.
Knowledge of the Mexican HVACR market and customer landscape.
Proven ability to perform technical activities at large accounts.
Experience with CRM software and Microsoft Office Suite.
WE VALUE
Bachelor’s degree in engineering or related field.
Background from working in multinational companies and cross-cultural environments.
Experience in HVACR and OEM projects.
Knowledge of HFOs and LGWP refrigerants.
Knowledge of natural refrigerants (NH3, CO2, hydrocarbons) is a strong advantage.
Ability to work collaboratively with diverse teams and stakeholders.
#LI-Remote
About Us
About Solstice Advanced Materials
Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials (https://advancedmaterials.honeywell.com/us/en) .
Job Identification 106823
Job Category Sales
Job Schedule Full time
Locations Av. Santa Fe 94-TORRE C PISO 13, Santa Fe, Zedec Sta Fé, Álvaro Obregón, Mexico City, CMX, 01210, MX
Hire Eligibility Internal and External
Relocation Package None