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KeyBank NA Sr. Product Owner, Client Pricing & Profitability in Cleveland, Ohio

Location: 127 Public Square, Cleveland Ohio Position Location Policy General Location: Open to candidates within the United States. Hybrid Requirement (if within specific cities): If the selected candidate resides in Cleveland, OH, Buffalo, NY, or Albany, NY, they are expected to work on-site 3 days per week at the nearest KeyBank office (non-branch location). Remote Option: If the selected candidate lives outside of KeyBank's geographic footprint, the position will be considered fully remote. Within KeyBank geographical footprint highly preferred. Available for East Coast meetings, required About the Role We are seeking aSr. Product Ownerto join Key's Commercial Bank to aide in our journey to an enterprise-wide (non-retail) pricing intelligence platform that equips relationship managers and deal teams with realtime deal insights, profitability forecasting, and integrated treasury recommendations. You will serve as a core steward of the pricing platform-building a sustainable run-state, strengthening integration across business processes, and maturing the Client Pricing and Returns platform (CPT) as a missioncritical part of the lending process for relationship managers, sales leaders, portfolio managers, payments advisors, and product partners. Success in this roll requires strong outcome orientation as success will be evaluated based on delivering business goals and KPIs, not solely on volume of technical delivery. You will be an emerging leader of the team, often asked to take on increasing responsibilities as the needs of the enterprise progress. The Sr. Product Owner will showcase product knowledge through competencies in User, Data, Industry, & Business knowledge, growing as a SME across these areas. You will act as a crossfunctional connector-translating multiple lines of business's needs into product work, managing ongoing change across all lines of business, and ensuring CPT delivers actionable value to its users. Essential Job Functions Product Discovery & Prioritization Lead daytoday product discovery to address the four core product risks: value, usability, feasibility, and viability. Maintain and continuously refine the CPT roadmap, aligning with pricing methodologies, LOB strategies (REC, Institutional Banking, Middle Market, Core Business Banking, Wealth), and usersegment needs. Break down highlevel features into detailed epics, user stories, and tasks, ensuring clear acceptance criteria and alignment with engineering, design, treasury, and partner teams. Manage backlog grooming, prioritization, and sequencing to maximize business outcomes and team capacity. Stakeholder & Requirements Management Engage stakeholders across the enterprise to gather business needs, feedback, and pain points that inform product direction. Translate business requirements into clear problem statements, functional requirements, and system-level considerations. Serve as a primary liaison between engineering, UX/design, analytics, Treasury, and business partners-ensuring accurate translation across financial, technical, and user experience domains. Delivery Execution & Team Leadership Manage daytoday progress of the product team, proactively identifying and removing blockers. Communicate technical constraints, dependencies, and delivery impacts to stakeholders. Support agile ceremonies (planning, refinement, standups, review, retrospectives) and ensure team accountability to sprint goals. Collaborate with engineering to estimate work, validate feasibility, and ensure delivery of high-quality increments. Change Management, Adoption & Communication Lead change management activities for all releases, partnering with business leaders to drive adoption and consistent usage. Own CPT's internal communication strategy-including re

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