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Robert Half Project Manager - Systems & Business Process in Cleveland, Ohio

Description We are looking for a dynamic Project Manager to lead systems optimization and drive business process improvements within our Finance and Human Resources departments. This position plays a pivotal role in aligning enterprise systems with organizational goals, ensuring cross-functional collaboration, and delivering measurable outcomes. The ideal candidate will bring expertise in system architecture, project execution, and process improvement methodologies to enhance operational efficiency and strategic decision-making.

Responsibilities:

• Act as the primary systems leader for Finance and HR systems, providing functional support and architectural expertise.

• Manage system configurations, workflows, and data governance in partnership with IT.

• Evaluate current tools and identify opportunities for improved utilization and efficiency.

• Minimize reliance on manual processes and shadow systems through structured assessments.

• Document and analyze current workflows using methodologies such as swimlane diagrams and value stream mapping.

• Design and implement future-state processes aligned with enterprise architecture and strategic goals.

• Apply process improvement techniques, including Six Sigma and Lean, to address inefficiencies and root causes.

• Collaborate with senior leadership to translate objectives into actionable plans and structured documentation.

• Lead user acceptance testing, coordinate rollouts, and ensure adoption through effective training and communication.

• Measure post-implementation outcomes to assess the success of projects and initiatives. Requirements • A minimum of 5 years of experience in project management, preferably in systems optimization and business process improvement.

• PMP certification and knowledge of Agile Scrum methodologies.

• Proficiency in IT project management tools such as Atlassian Jira.

• Strong understanding of ERP, HRIS, and CRM systems.

• Expertise in process improvement methodologies like Six Sigma and Lean principles.

• Demonstrated ability to lead cross-functional teams and manage complex initiatives.

• Excellent communication and problem-solving skills to align stakeholders and resolve challenges.

• Experience with user acceptance testing, training, and change management strategies. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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