Job Information
Robert Half Logistics Coordinator in Cleveland, Ohio
Description We are looking for a detail-oriented Shipping Specialist to join our team in Cleveland, Ohio. This is a Contract to permanent placement position. The ideal candidate thrives in fast-paced environments, enjoys problem-solving, and is eager to learn and grow.
Responsibilities: • Coordinate shipping activities, including scheduling and tracking deliveries to ensure timely and accurate transport. • Communicate with internal teams and external partners to address inquiries and resolve logistical challenges. • Manage inbound telephone calls while providing exceptional customer service and accurate information. • Maintain detailed records and ensure the proper transfer of information to legal documents. • Collaborate with the operations manager during the training period to gain a comprehensive understanding of company processes. • Utilize basic computer skills to operate internal software systems efficiently. • Support weekend logistics operations on a rotating schedule, ensuring coverage and proper execution of tasks. • Monitor and report on shipping performance to identify opportunities for improvement. • Research and apply industry best practices to enhance operational efficiency. • Assist in maintaining compliance with customs and shipping regulations. Requirements • Proven ability to multi-task and manage priorities in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to tackling challenges.
• Excellent communication skills, both written and verbal, with attention to detail.
• Basic computer proficiency and willingness to learn proprietary software systems.
• Prior experience in logistics, shipping, or distribution is highly desirable.
• Customer service experience with a focus on delivering accurate and timely information.
• Availability to work a rotating weekend schedule and flexible hours as needed.
• Bilingual skills are a plus but not required. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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