Job Information
The Salvation Army Corps Program Assistant - CT in Cleveland, Ohio
Overview
The Corps Program Assistant provides direct leadership and administrative support to the Corps Officers in the daily operations of the Cleveland Temple Corps. This position ensures the smooth, efficient, and mission-driven delivery of programs, community services, and facility operations. The Corps Program Assistant functions as the second-in-command in the absence of the Corps Officers, maintaining oversight of staff, volunteers, client services, and daily ministry activities in alignment with Salvation Army mission, policies and procedures.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Represent The Salvation Army in a manner that brings glory to God.
Assist in every way requested to carry out the spiritual and total mission The Cleveland Temple Corps of The Salvation Army in terms of community needs and our ministry to the people of our community.
Build relationships and partners to fulfill needs of Cleveland Temple community.
Attend community events, at the direction of the Corps Officers.
LEADERSHIP AND OPERATIONS
Providedirect leadership and oversightto the day-to-day operational activities of the Corps.
Ensurefacility safety, maintenance, and Child Safety complianceunder KEEPSAFE and Salvation Army policies.
Establishmethods for quality controlto evaluate staff performance and ensure high-quality service delivery.
Work with Corps Officers to resolve operational and programmatic challenges to achieve daily success.
Serve asmanager-on-dutyin the absence of the Corps Officers, performing necessary administrative and leadership tasks to maintain effective corps functioning.
Attend community events and represent The Salvation Army at the direction of Corps Officers.
Secure and complete incident reports and provide follow-up to Corps Officers; coordinate with insurance as directed.
Provide effective management and enforcement ofHuman Resources policies and practices,including assisting with staff discipline, coaching, and documentation.
Coordinatestaff schedulingto ensure appropriate coverage and service levels across all programs.
ADMINISTRATIVE RESPONSIBILITIES
In absence of Corps Officers, perform administrative tasks needed to keep Cleveland Temple functioning in an effective and efficient manner.
Secure incident reports and provide follow-up to Corps Officers as necessary. Contact Insurance Company as directed by corps officers.
Work with staff on the overall marketing and promotion of the center, including flyers and social media posts.
Drive to DHQ or other designated locations todeliver or pick up correspondenceand materials as needed.
Meet weekly with Corps Officers to discuss current operations, upcoming events, and staffing concerns.
Coordinate internal communication between departments to ensure alignment and efficient operations.
PROGRAM COORDINATION
Provide leadership, coordination, and coverage for corps programs including:
After-School Drop-In
Computer Lab and Open Gym
Kids Café
Food Pantry (intake, stocking, distribution)
Camp NEOSA
Vacation Bible School
Angel Tree, Kettles, Toy Packing, Back-to-School, and other seasonal programs
Ensure programs are properly staffed, well-supervised, and effectively executed.
Coordinate transportation and drive participants or materials as needed (including kettle deliveries).
Assist in planning, promoting, and marketing corps programs and community outreach events.
Oversee quality assurance in program execution and adherence to mission standards.
Work collaboratively with other departments to coordinate activities and share resources.
SUPERVISION
Corps Program Assistant provides oversight to all the staff employees, volunteer and community service workers. This includes seasonal employees and volunteers.
Corps Program Assistant will supervise the following employees in the absence of corps officers:
Family Emergency Service Worker
Recreation Manager
Receptionist
Lead custodian
Oversee the recruitment, retention, and training of volunteers, including Court Community Service participants, rendering services to the Cleveland Temple Corps.
Ensure all volunteers comply with KEEPSAFE policies, maintaining accurate documentation, tracking, and reporting to courts and DHQ.
Provide ongoing supervision and communication to foster a positive volunteer environment.
FACILITY RENTALS AND EVENTS
Coordinate and assist with building rentals, ensuring coverage and staff presence during events.
Manage rental paperwork, payments, and associated administrative documentation in compliance with Salvation Army policies.
Ensure rental areas are properly maintained, secured, and cleaned before and after use.
Maintain communication with rental clients and officers to ensure smooth scheduling and operations.
Qualifications
MINIMUM EDUCATION and/or EXPERIENCE
High school diploma, GED, or equivalent; a Bachelor’s degree is a plus
Two (2) years or more experience with The Salvation Army programs
Must possess a thorough working knowledge of and give competent instruction in Salvation Army
Must be aware of, implement, and observe all necessary child safety policies (Protecting the Mission).
Ability to work on Saturdays.
SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS
Must be able to routinely lift and carry boxes weighing 50 pounds or more
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to learn new software
Serve safe certified within 60 days
Valid Ohio State Motor Vehicle Driver’s License in good standing
Ability to drive 12 passenger van and pass the required Salvation Army driving test
Salvation Army Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
Job LocationsUS-OH-Cleveland
Job ID 2026-14986
Category Administrative
Compensation Min USD $48,500.00/Yr.
Type Regular Full-Time