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POSITION SUMMARY JOB TITLE: Resident Services Associate REPORTS TO: Resident Wellness Director, LPN Supervisor & LifeStories Director or LifeStages Coordinator  DEPARTMENTAL ACCOUNTABILITIES: Wellness

SUMMARY: Assists Residents with all daily life functions (ADL's: hygiene, bathing, dressing, grooming,  ambulating, etc.) in a friendly and courteous manner, ensuring dignity and respect, by using  techniques learned in Memory Care Training to minimize Resident stress and maximize cooperation  through dignity and empathy. Ensures staff follow through is the same in absence of LifeStories Director or LifeStages Coordinator to include activity programming. Provides assistance and  support to other RSA's to ensure task completion and teamwork. Completes documentation clearly  and accurately in Resident records and Move N.

QUALIFICATION STANDARDS: A. Knowledge, Skills and Abilities Ability to provide quality assistance to Residents in a professional and caring manner is  required. The ability to communicate in English both orally and in writing is required.  Requires frequent lifting of Residents, bending, stretching, standing and walking for  extensive periods of time.  B. Education High school graduate, GED or active registry status on the Pennsylvania nurse aide registry  is required. C. Experience Prior experience in the care of elderly is preferred. D. Certificates/Licenses CPR or first aid certificates required. Home Health Care or Certified Nurses Aide certificate  is preferred. Must complete 12 hours of annual continuing education.  Note: Pennsylvania Personal Care Home regulations require a minimum age of 18 for this  position, no exceptions granted.

ESSENTIAL FUNCTIONS: The employee must be able to perform these essential functions with or without reasonable  accommodation by IntegraCare Corporation without posing a direct threat to self or others. 1. Performs all duties and responsibilities with a positive attitude. 2. Prepares resident room for admission 3. Accompanies resident to room and make comfortable. Introduces resident to roommates,  staff and tablemates as needed.  Resident Services Associate -- October 2018 2 4. Inventories, labels and stores resident's personal belongings. 5. Assists residents with packing belongings when discharges or moving to a new room. 6. Performs administrative requirements such as completing necessary forms, reports, etc.  and submits to supervisor.  7. Assures that all personal care is met in accordance with the daily task sheets 8. Inspect resident room for food articles (i.e. proper storage containers, spoiled food, etc.)  9. Reports all incidents/accidents and/or changes in resident's condition.  10. Makes beds neatly and changed bed linen and towels per residence schedule, or as  needed. 11. Bathes, dresses, toilets Residents requiring assistance. 12. Assists with or performs personal hygiene tasks - brush teeth, comb hair, shave, etc. 13. Provides eye and ear care for residents.  14. Assists residents with personal telephone calls, letter, etc. as requested. 15. Reminds residents of appointments, meals, activities, as necessary.  16. Lifts residents and supplies as needed. 17. Assist with dying residents and provide post-mortem care, as needed.  18. Assists in the timely serving of meals. 19. Clears tables of dirty dished and trash after meals. 20. Delivers sick meal trays to resident's in their rooms, as needed. 21. Performs daily housekeeping and laundry assignments in accordance with the residence  schedule. 22. Collects sorts and washes soiled laundry, linens and garments, including Residents'  personal laundry. 23. Loads and pushes clean and soiled laundry carts. 24. Replaces washing chemicals as needed. 25. Cleans, washes, polishes and sanitizes Resident rooms and common area bathrooms. 26. Cleans carpets including vacuuming, shampooing, deodorizing, disinfecting, etc. 27. Discards waste/trash into prope containers and re-lines trash receptacles. 28. Discards waste/trash into residence dumpster. 29. Maintains infection control standards of practice. 30. Ambulates or assists in ambulation of the Residents to and from activities, dining room or  other locations as needed. 31. Ensures that activity programming is continued in the absence of the LifeStories Director or  LifeStages Coordinator.  32. Answers call lights promptly. 33. Attends all required in-service training sessions and orientations. 34. Respects Residents' rights, dignity and privacy. 35. Ensures Resident dignity and respect by using techniques learned in Memory Care Training  to minimize Residents stress and maximize cooperation through dignity and empathy.  36. Responds to Residents' requests. EQUIPMENT NECESSARY TO OPERATE TO PERFORM ESSENTIAL FUNCTIONS: 1. Telephone 2. CPR mask or ambu bag 3. Emergency oxygen equipment 4. Medication equipment (i.e., syringes, vials, etc.) 5. Thermometer 6. Sphygmomanometer 7. Computer and MOVE N software 8. Nurse Call System Resident Services Associate -- October 2018 3 9. Wander Management System 10. Various Lifting and Transfer Equipment 11. Washing Machine 12. Dryer 13. Iron 14. Laundry Cart 15. Vacuum Cleaner 16. Broom 17. Mop

HOURS PER DAY ON A REGULAR SHIFT COMMENTS Sitting 0 to 2 hours per day Extensive  standing and  Standing 3 to 5 hours per day walking. Walking 4 to 6 hours per day SENSORY REQUIREMENTS: requires normal vision range and hearing ability. WORKING CONDITIONS/ENVIRONMENTAL EXPOSURES: Moderate exposure to chemicals, blood/body fluids,  needles, dust, noise and vibration. Significant exposure to chemicals and waste handling. I understand that the intent of this position description is to provide a reasonable summary of the  responsibilities of this position. I understand that I may be asked to perform tasks other than those  explicitly stated in this description. I attest that I am physically capable of performing this position.  Finally, I understand that this is a non-exempt position.