Job Information
McDonald's Analyst, Access Governance in Ciudad de México, Mexico
Identity Goverance Administration (IGA) program encompasses the planning, design, implementation, maintenance, support, and continuous improvement of provisioning and identity governance services across the global enterprise. We are currently searching for an Analyst to join our team. A go-getter with a background of user administration or identity / access management would be ideal for this role. A background of cybersecurity operations, audit, or data analytics could also be good fit.
PRIMARY RESPONSIBILITIES
Provide stellar IAM user and stakeholder support
Support project efforts through gathering requirements and assisting with build and validation of modernized IAM capabilities.
Ensure application team alignment of identity governance controls which leverage best practices and establish a solid scalable foundation.
Support implement through data analysis and clean-up and authoring proper project and audit required documentation.
Act as next-level escalation for IAM Operations
Conduct rootcause analysis, collaborating with Engineering leads to identify bug fixes and/or enhancements
Complete and/or coordinate IGA system maintenance and change controls processes for patching and upgrades
Conduct reporting and data clean-up activities
Pull and prepare audit artifacts
Build and maintain knowledge-based articles
Recommend product enhancements and bug fixes
Recommend process improvements
Continuously seek operations, product and IAM customer experience improvements
Collaborate closely with fellow IAM team members, as well as end-users and IAM stakeholders
Requsition ID: REF9563H_744000097018862