Job Information
Oracle Customer Experience Senior Account Manager in Ciudad de Buenos Aires, Argentina
Job Description
About Us:
Oracle is a global leader in Technology Services, Cloud, Artificial Intelligence and Business Applications, committed to innovation and excellence. We are seeking an accomplished Senior Key Account Manager and Technical Professional to join our team and manage client relationships.
Requirements:
• Bachelor’s or Master’s degree in Engineering, Computer Science, Business Management, etc.
• 5+ years of experience in key account management or technical leadership in a technology-driven environment.
• Track record managing major enterprise accounts and delivering technical solutions.
• Strong technical background in technology industry managing target accounts segment
• Excellent communication, negotiation, and presentation skills.
• Experience with cross-functional team leadership.
• Ability to travel up to 25% domestically and internationally.
• Fluent in English and Spanish
Responsibilities
Key Responsibilities:
• Key Account Management: Build, sustain, and expand long-lasting relationships with strategic customers, acting as their primary point of contact.
• Sales Acumen: Experience in generating new sales opportunities and develop plan to advance until deal closure.
• Strategic Planning: Develop and implement account strategies to drive growth, manage risks, and ensure client satisfaction.
• Business Development: Identify new business opportunities within accounts, collaborating with sales and product teams to craft compelling proposals and close deals.
• Project Oversight: Supervise the delivery and integration of complex technological solutions, ensuring projects meet scope, timeline, and quality objectives.
• Technical Leadership: Provide expert technical guidance on our products, ensuring solutions are tailored to clients’ business and technical needs.
• Stakeholder Engagement: Collaborate with internal stakeholders to align product development with client feedback and market trends.
• Industry Insight: Stay informed on industry trends, emerging technologies, and competitor activity to provide proactive advice to clients and inform business strategy.
• Reporting: Produce regular account reviews, forecasts, and status updates for senior management.
Responsibilities
Responsible for participating in customer engagements to collaboratively design and implement solutions. May work directly with customers to gather requirements, develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.
Career Level - IC3
About Us
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.