Job Information
Danaher Corporation Technician, Quality Assurance in Cincinnati, Ohio
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Mammotome, one of Danaher’s (https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Mammotome, our expertise and compassion for breast care makes us the indispensable partner to physicians, clinicians and patients. Our drive for developing innovative technology is rivaled only by our compassion for the people we serve, from the clinicians and surgeons who demand consistently precise solutions, to the patients and families seeking peace of mind. When you join our company, you join in the fight against breast cancer. Working at Mammotome means you will have the opportunity to collaborate with a diverse, hardworking, high-performing team committed to improving patient outcomes. As a trusted leader in breast cancer diagnostics, we invite you to join us and support products you can feel passionate about!
Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
The Technician, Quality Assurance plays a critical role in Mammotome’s Post‑Market Surveillance program by supporting complaint intake, documentation, and regulatory compliance activities. This role contributes directly to product quality, patient safety, and adherence to global regulatory requirements. The Complaint Technician partners closely with Quality Assurance, Regulatory Affairs, Engineering, and Commercial teams to ensure complaints are accurately recorded, evaluated, and processed in accordance with established quality system procedures.
This position reports to the Manager, Complaints and Vigilance, is part of the Quality Assurance / Post‑Market Surveillance organization, and will be fully remote.
In this role, you will have the opportunity to:
Perform end‑to‑end complaint intake activities, including initial assessment, documentation, routing, and accurate record maintenance in the electronic complaint management system to ensure data integrity and traceability.
Collect and verify product, usage, and event details from customers, Sales, and internal stakeholders to support thorough complaint investigations and regulatory reporting, maintaining complete, audit‑ready files.
Generate routine complaint metrics and summaries to inform trend analysis and support ongoing Quality review activities
The essential requirements of the job include:
High School Diploma or GED
Minimum of 1 year of experience in Quality, Manufacturing, Customer Service, or another regulated business environment
Proven ability to work within regulated quality environments, including applying GMP and ISO requirements, using electronic documentation/quality systems and complaint management tools, and accurately documenting technical information in compliance with procedures and timelines.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
Ability to travel up to 5%, domestically or internationally, as needed
Ability to perform essential job functions in a standard office or home‑office environment, with reasonable accommodation
It would be a plus if you also possess previous experience in:
Medical device, diagnostics, or other FDA‑regulated industries
Post‑market surveillance, complaint handling, or regulatory reporting activities
Mammotome, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info (https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home) .
At Mammotome we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Mammotome can provide.
The hourly range for this role is $27.88 - $31.25 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com .