Job Information
Ohio Valley Goodwill Manager Housing Navigation and Stabilization in CINCINNATI, Ohio
Job Description
About Ohio Valley Goodwill Industries Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.
POSITION SUMMARY: (WHAT, HOW, WHY)
The Manager, Housing Navigation and Stability provides strategic leadership, operational oversight, and performance management for GoodSupport Housing programs serving individuals, families, and veterans experiencing or at risk of homelessness.
This role oversees the HUD-funded housing program, the Veteran Dormitory transitional housing program, and Housing Assistance services delivered through Goodwill Opportunity Centers, including rental and utility assistance.
Through strong supervision, fiscal stewardship, data-driven decision-making, and community collaboration, the Manager ensures programs operate with integrity, compliance, and excellence. The Manager leads a team focused on housing navigation, system coordination, and long-term housing stability --- ensuring participants not only obtain housing, but maintain it and build pathways toward independence.
This position plays a critical leadership role in advancing housing outcomes, strengthening partnerships, maintaining grant compliance, and cultivating a culture of accountability and participant-centered service.
MINIMUM REQUIREMENTS:
* EDUCATION, EXPERIENCE, AND LICENSING REQUIREMENTS:*
- Bachelor's degree in social services, human services, public administration, or related field preferred.
- Minimum of 3--5 years of experience in housing, homeless services, or supportive services programs.
- Previous supervisory experience required.
Experience working with federally funded programs (HUD, VA, or similar grants) strongly preferred.
QUALIFICATIONS / SKILLS:
· Knowledge of Housing First and housing stabilization practices
· Grant compliance and budget monitoring
· Data-driven performance management
· Strong leadership and staff development skills
· Organizational and project management ability
· Effective communication and partnership-building
*ESSENTIAL DUTIES: *
Program Leadership
- Oversee operations of HUD housing, Veteran Dormitory, and Housing Assistance services.
- Ensure compliance with grant regulations, organizational policies, and best practices.
- Monitor housing placement, retention, income growth, and participant outcomes.
- Strengthen service coordination to support long-term stability.
Staff Supervision
- Provide supervision, coaching, and performance feedback to assigned staff.
- Establish clear expectations aligned with program outcomes.
- Foster a culture of accountability, collaboration, and participant-centered service.
Grant & Fiscal Management
- Monitor program budgets to ensure responsible and allowable spending.
- Collaborate with finance and leadership on forecasting and reporting.
Support audits, monitoring visits, and required grant reporting