Job Information
The Raymond Corporation Field Service Technician - Cincinnati, OH in Cincinnati, Ohio
Field Service Technician
Pay: $24 – $34 per hour Location: Greater Cincinnati, OH Schedule: Monday–Friday, 7:00 AM – 4:00 PM (with overtime opportunities)
About Raymond Storage Concepts
Raymond Storage Concepts (RSC) is a leading provider of customized material handling solutions, focused on warehouse and fleet optimization. Headquartered in Cincinnati, we support customers through a network of regional locations, including Columbus and Louisville.
As an authorized sales and service center for The Raymond Corporation, we provide industry-leading equipment, service, and support to businesses across the region.
Position Overview
Are you a hands-on problem solver who enjoys diagnosing and fixing equipment? Whether your background is in automotive, heavy equipment, aviation, or another technical trade, your skills are highly valued here.
As a Field Service Technician, you’ll be part of a local service team made up of fellow technicians and a Team Leader who support each other daily. While you’ll travel to customer sites and work independently on service calls, you’ll never be on your own—you’ll have a team behind you to collaborate with, share knowledge, and help solve problems.
This role is ideal for someone who enjoys a mix of independent field work and being part of a tight-knit, team-oriented environment.
What You’ll Do
Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks
Travel to customer sites within your assigned territory
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Perform preventive and scheduled maintenance
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Accurately document all service work performed
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Test equipment to ensure safe and proper operation
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Collaborate with your Team Leader and fellow technicians to solve complex issues
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Communicate with dispatch, parts, and sales teams to meet customer needs
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Plan and manage daily service calls efficiently
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Maintain a clean, organized service van and manage tools and parts inventory
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Provide professional, customer-focused service at all times
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Safely operate a company-provided service vehicle
What We’re Looking For
High school diploma or equivalent
1–3 years of relevant mechanical or technical experience preferred
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Strong mechanical aptitude
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Basic knowledge of mechanical, electrical, and hydraulic systems
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Ability to read and interpret diagrams and schematics
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Strong customer service and communication skills
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Valid driver’s license with a clean driving record
What We Offer
Competitive hourly pay with overtime opportunities
3 weeks of paid time off (120 hours) starting your first year
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8 paid holidays each year
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Medical, dental, and vision insurance with multiple plan options
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Company-paid basic life insurance and short-term disability
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401(k) with company match
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Health Savings Account (HSA) with annual company contributions
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Flexible Spending Accounts (medical and dependent care)
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Paid parental and maternity leave
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Employee Assistance Program and supplemental benefits options
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Referral bonus program
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Employee discount program
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Paid technical training and career development opportunities
Technician-Specific Perks
Company-provided service vehicle (fuel, maintenance, and insurance included)
Company-provided uniforms
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Annual $200 boot allowance
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Hand tool insurance at replacement cost
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Tool loan program up to $1,000 after 90 days