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Division of Personnel Government of the VI Police Administrative Aide (Training Bureau) (VIPD-STX) in Christiansted, Virgin Islands

DEFINITION: Under general supervision, with some latitude for independent action, initiative or decision making, a Police Administrative Aide performs responsible and challenging clerical, typing, word processing and data entry tasks in a police station or other department unit, command or office. An incumbent performs administrative work of moderate difficulty involving the handling of confidential matters and other information and material; refer clientele seeking assistance to the appropriate agency; utilize manual and automated office systems; type records, reports, forms and schedules; review and verify written information; receive, send, separate and distribute mail; obtain and transmit information to the public or members of the police department; occasionally perform cashier or messenger duties; and perform related work. Duties and Responsibilities: DUTIES (NOT ALL INCLUSIVE): Provides general administrative/clerical support service to enhance the operation of the police department; Maintains all records, reports, and files and codes all files according to a complex system of offense categories based on external or internal factors; Assists with the preparation, maintaining, and logging of work schedule for department personnel, to include hours work, sick leave, vacation, holidays, and overtime into the departments payroll system. Screening, sorting, and distributing incoming mail and prepare outgoing mail. Operates a variety of office machines including telephone, radio, transcription equipment, computer, copying machine, telephone and related equipment. Processes, maintains, and updates department and interagency records in the Investigation Bureau's Case Management System, Records Management System, Enterprise Resource Planning, and IAPRO system; Assists, prepares,and processes various correspondence and forms required of assigned department (i.e., personnel forms, invoices, work orders, purchase orders, requisitions, etc.) Responds to inquiries, concerns, and complaints from the general public; provides resolution or directs to the appropriate department/entity. May be required to lead students and interns by assigning and reviewing work. Assists in the preparations of monthly and annual reports. Provides services to visitors who approach the reception counter to request police assistance, discuss crimes and other police-related matters, or obtain information. Required to maintain strict confidentiality on any information that is classified as protected, private data or is a topic of concern regarding employee or public Police Department matters that would prohibit the Police Department from performing public functions in an efficient, respectful manner. Performs other related duties as assigned.

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