Job Information
Pearson Test Center Administrator in Chicago, Illinois
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world.
Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career; we are now hiring a Temporary part time Test Administrator to join our team in Chicago IL, at 111 E. Wacker Drive, suite 515.
Please note this is a temporary position that will go through the end of October 2026
Starting pay is $17.75 per hour+ eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/
Responsibilities
The Test Administrator is responsible for providing secure exam delivery and excellent customer service in a friendly, comfortable testing environment. In this position you will be required to:
Comply with all testing procedures and strictly adhere to company policies using sound judgment
Check in candidates, verify identification, and explain the exam process
Proctor/invigilate candidates during testing
Troubleshoot technical issues in coordination with internal support teams
Complete light housekeeping duties, such as vacuuming floors and sanitizing keyboards after each candidate has complete their exam
Complete other duties as assigned
Schedule Requirements
Availability to work a variety of shifts Monday through Saturday between 7:30 AM and 10:00 PM
Ability to work at least 2 Saturdays per month
Occasional Sunday shifts may be required, though they are infrequent
Must be open to flexible scheduling
This is a strictly part‑time position, scheduled for 5–19 hours per week , with the expectation to work additional hours if needed
Schedules are provided at least 2 weeks in advance
Qualifications
High school diploma or equivalent (required)
Minimum of 1 year of customer service experience preferred
Experience proctoring or invigilating exams is highly preferred
Must be Flexible with work hours and days
Beginner to intermediate experience with Microsoft Office (Word, Excel, Outlook)
Ability to sit for long periods and escort candidates to and from the testing room
Ability to bend, stoop, and lift to 20 lbs. with reasonable accommodation
Comfortable working in a quiet testing environment, with the ability to pay attention to detail
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Job: Test Center Operations
Job Family: LEARNING_&_CONTENT_DELIVERY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 23225