Job Information
Northeastern Illinois University Systems Administrator in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13423749
Core Systems Administration & Technological Expertise
Administer and maintain on-premises and cloud Active Directory services, including Group Policy, file shares, upgrades, and DNS.
Manage and support Microsoft Azure infrastructure, including virtual machines, Azure AD, and role-based access controls.
Administer Microsoft Intune for device management, compliance, and policy deployment.
Configuration and administration of Office 365 components such as Exchange Online, SharePoint Online, Teams, OneDrive.
Support and manage SharePoint Online permissions, structure, and maintenance.
Maintain VMware infrastructure ESXi/vCenter, and virtual machine lifecycle management.
Responsible for hardware, operating system, and application configuration, installation, testing, and management.
Administer SAN storage solutions, handling provisioning, performance tuning, and capacity planning.
Implement, monitor, and maintain system backup, replication, and disaster recovery solutions.
Utilize, develop and maintain scripting such as PowerShell to automate routine tasks, system configurations, and reporting.
Provide technical expertise in designated areas such as system administration, database support, web services, network administration, customer support, and telecommunications.
Develop operational policies, standards, and procedures related to assigned systems and technologies.\
Operations, Project Management, and Cybersecurity
Monitor system health and performance using monitoring tools and alerts.
Lead or assist ininfrastructure-relatedprojects, such as upgrades, migrations, and new deployments.
Create and maintain standard operating procedures along with documentation of systems, and configuration changes.
Provide Tier 3 support and perform root cause analysis for critical system issues.
Participate in strategic planning to evaluate future university technology needs and effectiveness.
Identify, analyze, and respond to alerts indicating potential malicious or suspicious activity.
Support security assessments and ensure systems align with cybersecurity standards prior to implementation, updates, and patching.
Develop solutions and initiatives that support university-wide objectives and improve customer experience.
Provide input for annual budgeting and future resource planning.\
Supervisory Responsibilities & Customer Service
Provide high-quality customer service through responsive support and effective problem resolution.
Work collaboratively with staff to determine resource needs and resolve operational barriers.
Assign tasks, monitor staff progress, and provide coaching or corrective guidance as needed.
Identify training needs and ensure professional development opportunities for team members.
Perform additional related duties as assigned.