OneMain Financial Jobs

Job Description

This role is a Senior MarTech Project Manager working at a large global Hotel company. In this role you will support internal alignment across marketing, operations, and technology teams, as well as clarify responsibilities, handoffs, and governance for CRM and campaign execution.

Key Projects You’ll Support:

Transactional Email Program

Push Notification Program

Day‑to‑Day Responsibilities:

Drive transactional email work through completion (current phase through June)

Support rollout planning for additional brands and portfolios following launch

Review CDP audiences and how they feed into the ESP

Prioritize push notification campaigns across multiple workstreams

Plan and schedule campaign rollouts with cross‑team alignment

Support definition of ownership, workflows, and responsibilities across teams

Partner with Marketing Operations and cross‑functional teams to:

Connect workstreams

Identify dependencies

Ensure CRM initiatives continue moving forward

Identify campaign process gaps (e.g., QA failures) and drive clarity on:

Issue ownership

Resolution paths

Process improvements

Review CDP audiences, interactions, and downstream impacts to ESPs and push platforms

Track progress across CRM initiatives and escalate risks or blockers as needed

Balance strategic planning with hands‑on execution to deliver measurable outcomes

Allocation: 60% strategy / 40% execution

Impact: Bring structure, prioritization, and alignment to a fast‑moving CRM program with multiple cross‑functional initiatives

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ Years of MarTech Project Management experience, working with: CRM and MarTech technologies, including CDPs, ESPs, and CMS platforms

Ability to work closely with business stakeholders and translate requirements between business and technical teams

Demonstrated experience operating between CRM, Marketing, and Technology functions

MUST HAVE Managed CRM initiatives and marketing programs, including:

Email marketing campaigns

Push notification campaigns

Multi‑channel lifecycle campaigns

Experience supporting or leading:

Transactional email redesigns

Email campaign build, QA, launch, and measurement

Experience partnering with external creative, brand, or marketing agencies, including providing feedback and managing alignment

Strong prioritization skills across multiple concurrent CRM workstreams

Experience identifying and closing gaps related to branding consistency, ownership, and operating models

Ability to “herd the cats” across teams—driving clarity around:

Roles and responsibilities

Intake processes (e.g., who requests emails, who reports results)

Campaign QA ownership and issue resolution

Strong PowerPoint and executive communication skills

Experience working cross‑functionally with digital, data, MarTech, and application teams Amperity (CDP)

Braze

Other ESP and CDP platforms

Prior experience replatforming a CRM

Background in hospitality (in‑person experience preferred)

Experience partnering closely with design firms or brand agencies

Familiarity with campaign orchestration and lifecycle tooling