Job Information
Illinois Employer Receptionist-State Farm Agent Team Member Staff in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13287290
State Farm Insurance Agency on the north side of Chicago is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team. Our ideal candidate is enthusiastic, possesses strong work ethics, highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within a stable and solid industry (insurance), we invite you to contact us today.
We offer:
- Competitive base comp (doe)*
- Performance-based incentive comp*
- Reimbursement of insurance licensing fees after 3 mths if unlicensed
- Paid holidays and paid time off
- On-the-job training
- Professional development assistance
- Growth potential / opportunities for advancement
- certifications, education, and skillset
- Mon-Fri daytime schedule, no weekends/evenings
- *Total comp is based on many factors such as performance production, experience, licenses, education and skillset - Incentives are based on productivity and are not guaranteed. Payments are governed by the terms of the applicable sales bonus plan, which is subject to change at agencys discretion.
\ RESPONSIBILITIES:
- Greet insurance customers in a friendly and warm manner in person and over the phone, prior to attending to their needs.
- Manage insurance appt scheduling and office communications.
- Assist in handling incoming insurance inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Assisting with develop new prospective customers for the our insurance agency
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Strong computer skills, including Microsoft Office and CRM systems.
- Strong customer retention/service skills.
- Proficiency in sales administration and customer service.
- Professional and friendly phone etiquette.
- Ability to build rapport with clients and deliver exceptional service.
- ILLINOIS INSURANCE LICENSES (currently possess or able to acquire right away)
- Prior insurance agency experience
- Bilingual preferred
\ Note: Candidate must possess Insurance Licenses or possess the ability to acquire licenses asap for us to consider you. We\'ll provide tools for you to get insurance licensed, if unlicensed.